Joseph Palmese
Canton,GA
Summary
Throughout my life, work has always been a staple. Beginning at 14, I learned patience and professionalism while referring soccer for two years. I have worked in the restaurant environment with experience at Taste Of Italy and Chick-Fil-A. This taught me how to deal with conflict and how to be a strong minded worker. Throughout college, I have worked at two of the most prestigious golf courses in all of Georgia between Cuscowilla On Lake Oconee and Reynolds On Lake Oconee. This taught me how to communicate efficiently with members, guests, and my bosses. I am a well rounded employee as I have worked in many different environments, teaching me multiple skills to carry over in my work life.
Overview
7
7
years of professional experience
Work History
Cart Attendant
Reynolds On Lake Oconee
Greensboro, Georgia
08.2024 - Current
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully stocked cart stations.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Assisted guests with loading and unloading bags from carts.
Golf Cart Attendant
Cuscowilla On Lake Oconee
Greensboro, Georgia
03.2023 - 08.2024
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully stocked golf cart stations.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Assisted golfers with equipment and provided course information.
Front Counter Crew Member
Chick-fil-A
11.2021 - 08.2023
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Assisted with inventory management tasks, ensuring adequate stock levels for daily operations.
- Contributed to increased sales by upselling menu items and promoting special offers.
Baseball Field Employee
Perfect Game
02.2021 - 10.2021
- Enhanced player performance by maintaining optimal field conditions and adhering to safety standards.
- Contributed to a positive game environment through efficient setup and breakdown of equipment for games and practices.
- Assisted in the successful execution of baseball tournaments by coordinating field preparation tasks with fellow staff members.
- Improved overall field aesthetics by diligently performing routine maintenance, such as mowing, raking, and painting lines.
Customer Service Cashier
Taste Of Italy
05.2020 - 11.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Soccer Referee
Georgia Soccer
09.2018 - 12.2019
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Ensured accurate scoring records by diligently tracking goals, assists, penalties, and other statistical data during matches.
Education
Bachelor of Arts - Mass Communications
Georgia College And State University
Milledgeville, GA05.2026
High School Diploma -
Woodstock High School
Woodstock, Ga05.2022
Skills
- Organizational skills
- Customer service excellence
- Time management
- Detail-oriented
- Strong work ethic
- Journalistic writing
- Video editing
Timeline
Cart Attendant
Reynolds On Lake Oconee
08.2024 - Current
Golf Cart Attendant
Cuscowilla On Lake Oconee
03.2023 - 08.2024
Front Counter Crew Member
Chick-fil-A
11.2021 - 08.2023
Baseball Field Employee
Perfect Game
02.2021 - 10.2021
Customer Service Cashier
Taste Of Italy
05.2020 - 11.2020
Soccer Referee
Georgia Soccer
09.2018 - 12.2019
Bachelor of Arts - Mass Communications
Georgia College And State University
High School Diploma -
Woodstock High School