Summary
Overview
Work History
Skills
Timeline
Generic

Joseph Palmore

Dallas,TX

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

14
14
years of professional experience

Work History

Warehouse/Transportation Supervisor

Papa Johns Distribution Cnter
Arlington, TX
11.2022 - Current
  • Coordinate 72 truck drivers for daily transportation operations
  • Coordinated daily transportation operations, including scheduling and routing of drivers.

Warehouse/Transportation Supervisor

Papa Johns Distribution Center
Arlington , TX
11.2018 - 11.2022
  • Developed strategies for problem solving and conflict resolution among team members.
  • supervised employees
  • ensuring production numbers and sanitation policies are met.
  • verified dough requirements in People Soft
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Assisted with special projects as needed such as developing marketing campaigns or creating presentations.

Warehouse

Macys
Goodyear, AZ
02.2016 - 11.2016
  • Various warehouse duties
  • used cherry picker to retrieve items from high levels and place on belt conveyor to prepare for shipment
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Assembled orders according to customer requests.

Night Auditor

Holiday Inn Express Hotel
Glendale, AZ
01.2010 - 07.2014
  • Greeted arriving guests and checked them in to their rooms.
  • Processed guest check-outs, including payment processing and providing receipts.
  • Monitored hotel occupancy, rate availability, and special requests or needs of guests.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Answered telephone calls from customers related to billing inquiries or complaints.
  • Maintained a secure environment for the protection of guests' property and assets.
  • Verified that all charges posted were accurate prior to submitting final bills to guests.

Skills

  • Complaint Resolution
  • Client Service
  • Cash Handling
  • Mentoring
  • HAACP Certified
  • MS Office
  • Carpentry/ Repairs
  • Sanitation
  • Forklift
  • Warehouse Management
  • Tracking Expenses

Timeline

Warehouse/Transportation Supervisor

Papa Johns Distribution Cnter
11.2022 - Current

Warehouse/Transportation Supervisor

Papa Johns Distribution Center
11.2018 - 11.2022

Warehouse

Macys
02.2016 - 11.2016

Night Auditor

Holiday Inn Express Hotel
01.2010 - 07.2014
Joseph Palmore