Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Panici

Crest Hill,IL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

4
4
years of professional experience

Work History

Service Lane

Lexus of Naperville
03.2023 - 05.2025
  • Developed and implemented customer service policies and procedures to ensure consistent, high-quality service.
  • Monitored customer feedback to identify areas for improvement in the service lane
  • Pull customers car in the lane/ out of the lane for their satisfaction

Alignment Technician

Mavis Tires & Brakes
04.2021 - 03.2023
  • Ensured proper alignment of various machine parts using precision measuring tools.
  • Performed regular maintenance and troubleshooting on alignment equipment.
  • Calibrated machines to ensure accuracy of measurements and readings.

Education

Associate In Electronics Engineering Technology - Cyber Security

Joilet Junior College
Joliet, IL

High School Diploma -

Plainfield Central High School
Plainfield, IL
03.2021

Skills

  • Project Planning
  • Customer Service
  • Work Planning and Prioritization
  • Business Planning
  • Documentation and Reporting
  • Sales and Marketing
  • Customer Relationship Management
  • Negotiation
  • Performance Evaluations
  • Negotiation and Conflict Resolution

Timeline

Service Lane

Lexus of Naperville
03.2023 - 05.2025

Alignment Technician

Mavis Tires & Brakes
04.2021 - 03.2023

High School Diploma -

Plainfield Central High School

Associate In Electronics Engineering Technology - Cyber Security

Joilet Junior College

Similar Profiles

CREATE PROFILE
Joseph Panici