Joseph Papillo
Patchogue,NY
Summary
Experienced Business and Account Management Professional with over 10 years of expertise in healthcare, financial services, and federal tax law. Demonstrated success in leading cross-functional teams, improving operational efficiency, and driving strategic initiatives. Proficient in data analysis, business process improvement, and regulatory compliance with a proven track record of increasing productivity and revenue. Seeking a management or senior analyst role where I can leverage analytical acumen and leadership skills to optimize performance and achieve measurable results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
Northwell Health
08.2022 - Current
- Spearheaded development of high-performing teams, enhancing collaboration and driving continuous improvement using Microsoft Office tools, Power BI, and Power Automation
- Increased revenue by 15% through implementation of advanced billing systems and process optimizations
- Reduced compliance risks by 25% through establishment of robust risk management program and regular audits, ensuring adherence to healthcare regulations
- Led data-driven business analysis and reporting for organizational projects, providing actionable insights for senior leadership
- Optimized operational efficiency by implementing strategic negotiation techniques, resulting in 10% improvement in vendor relations and third-party contract closures.
Private Accountant
Self-Employed
03.2018 - 05.2024
- Resolved complex tax and financial disputes, including delinquent tax accounts, excess federal debt, and estate management, achieving 100% conflict resolution rate
Quality Analyst & Registrar
Stony Brook Medicine
01.2020 - 08.2022
- Developed benchmarks for patient statistics, contributing to 12% increase in processing efficiency for Stony Brook Medicine’s administrative operations
Quality Assurance Manager (Contract)
Precision Label Corp
04.2019 - 09.2019
- Managed 10-person team, implementing comprehensive training programs that improved operational efficiency by 15%
Account Services Representative (Team Lead)
Internal Revenue Service
11.2012 - 03.2018
- Led a team of 15 members, improving team performance by 10% and fostering collaboration to achieve daily productivity goals
- Designed and launched a pilot program focused on employee career development, which resulted in 15% increase in internal promotions to management roles
- Collaborated with senior leadership to implement tax law strategies, increasing compliance accuracy by 20% across four departments.
Education
Master of Business - Healthcare Administration / Leadership Management
St. Joseph’s College
Patchogue, NY08.2017
Skills
- Management & Leadership: Team Building, Cross-functional Collaboration, Leadership Development
- Data & Analytics: Power BI, Power Automation, Data-driven Decision Making, Business Reporting
- Operational Efficiency: Process Improvement, Risk Management, Compliance Auditing
- Financial Management: Accounting, Tax Strategy, Revenue Enhancement, Financial Analysis
- Communication & Negotiation: Negotiation Strategies, Vendor Relations, Verbal and Nonverbal Communication
- Software Proficiency: Microsoft Office Suite, IDRS Research, SERP Database Management, Healthcare Billing Systems
- Quality Assurance
- KPI Tracking
- Operations Analysis
- Business solutions development
- Strategic Planning
- Business Process Mapping
Certification
- Six Sigma Black Belt Lean
- Corporate Finance Foundations Professional
- Career Essentials in Project Management
- Negotiation Professional
- Microsoft 365
- AI for Organizational Leaders
Timeline
Business Analyst
Northwell Health
08.2022 - Current
Quality Analyst & Registrar
Stony Brook Medicine
01.2020 - 08.2022
Quality Assurance Manager (Contract)
Precision Label Corp
04.2019 - 09.2019
Private Accountant
Self-Employed
03.2018 - 05.2024
Account Services Representative (Team Lead)
Internal Revenue Service
11.2012 - 03.2018
Master of Business - Healthcare Administration / Leadership Management
St. Joseph’s College
- Six Sigma Black Belt Lean
- Corporate Finance Foundations Professional
- Career Essentials in Project Management
- Negotiation Professional
- Microsoft 365
- AI for Organizational Leaders
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