Joseph Papillo
Patchogue,NY
Summary
Experienced Business and Account Management Professional with over 10 years of expertise in healthcare, financial services, and federal tax law. Demonstrated success in leading cross-functional teams, improving operational efficiency, and driving strategic initiatives. Proficient in data analysis, business process improvement, and regulatory compliance with a proven track record of increasing productivity and revenue. Seeking a management or senior analyst role where I can leverage analytical acumen and leadership skills to optimize performance and achieve measurable results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
Northwell Health
08.2022 - Current
- Spearheaded development of high-performing teams, enhancing collaboration and driving continuous improvement using Microsoft Office tools, Power BI, and Power Automation
- Increased revenue by 15% through implementation of advanced billing systems and process optimizations
- Reduced compliance risks by 25% through establishment of robust risk management program and regular audits, ensuring adherence to healthcare regulations
- Led data-driven business analysis and reporting for organizational projects, providing actionable insights for senior leadership
- Optimized operational efficiency by implementing strategic negotiation techniques, resulting in 10% improvement in vendor relations and third-party contract closures.
Private Accountant
Self-Employed
03.2018 - 05.2024
- Resolved complex tax and financial disputes, including delinquent tax accounts, excess federal debt, and estate management, achieving 100% conflict resolution rate
Quality Analyst & Registrar
Stony Brook Medicine
01.2020 - 08.2022
- Developed benchmarks for patient statistics, contributing to 12% increase in processing efficiency for Stony Brook Medicine’s administrative operations
Quality Assurance Manager (Contract)
Precision Label Corp
04.2019 - 09.2019
- Managed 10-person team, implementing comprehensive training programs that improved operational efficiency by 15%
Account Services Representative (Team Lead)
Internal Revenue Service
11.2012 - 03.2018
- Led a team of 15 members, improving team performance by 10% and fostering collaboration to achieve daily productivity goals
- Designed and launched a pilot program focused on employee career development, which resulted in 15% increase in internal promotions to management roles
- Collaborated with senior leadership to implement tax law strategies, increasing compliance accuracy by 20% across four departments.
Education
Master of Business - Healthcare Administration / Leadership Management
St. Joseph’s College
Patchogue, NY08.2017
Skills
- Management & Leadership: Team Building, Cross-functional Collaboration, Leadership Development
- Data & Analytics: Power BI, Power Automation, Data-driven Decision Making, Business Reporting
- Operational Efficiency: Process Improvement, Risk Management, Compliance Auditing
- Financial Management: Accounting, Tax Strategy, Revenue Enhancement, Financial Analysis
- Communication & Negotiation: Negotiation Strategies, Vendor Relations, Verbal and Nonverbal Communication
- Software Proficiency: Microsoft Office Suite, IDRS Research, SERP Database Management, Healthcare Billing Systems
- Quality Assurance
- KPI Tracking
- Operations Analysis
- Business solutions development
- Strategic Planning
- Business Process Mapping
Certification
- Six Sigma Black Belt Lean
- Corporate Finance Foundations Professional
- Career Essentials in Project Management
- Negotiation Professional
- Microsoft 365
- AI for Organizational Leaders
Timeline
Business Analyst
Northwell Health
08.2022 - Current
Quality Analyst & Registrar
Stony Brook Medicine
01.2020 - 08.2022
Quality Assurance Manager (Contract)
Precision Label Corp
04.2019 - 09.2019
Private Accountant
Self-Employed
03.2018 - 05.2024
Account Services Representative (Team Lead)
Internal Revenue Service
11.2012 - 03.2018
Master of Business - Healthcare Administration / Leadership Management
St. Joseph’s College
- Six Sigma Black Belt Lean
- Corporate Finance Foundations Professional
- Career Essentials in Project Management
- Negotiation Professional
- Microsoft 365
- AI for Organizational Leaders
Similar Profiles
Dennis DellerDennis Deller
Radiation Therapist at Northwell HealthRadiation Therapist at Northwell Health
Samantha HannaSamantha Hanna
Lead Scheduler at Northwell HealthLead Scheduler at Northwell Health
Mahmoud AbdelazizMahmoud Abdelaziz
Nephrology Fellow at Northwell HealthNephrology Fellow at Northwell Health