Astute Business Owner experienced in operations management, business planning, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Business Owner/Operator
Tribeca Green Valet Inc.
New York, NY
04.2018 - Current
Put together realistic budgets based upon costs and fees for successfully operating business.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Served as principal stakeholder over organization's complete operations.
Spearheaded business-related aims to meet tactical planning initiatives.
Managed over 450 residents in the building per day taking their requests and schedules for services.
Small Business Owner
Hunters Point South Valet Inc.
Long Island City, NY
01.2017 - 07.2021
Introduced new methods, practices and systems to reduce turnaround time in service methods, package log in/out, and recording inventory and reports.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Performed statistical analyses to gather data for operational and forecast team needs.
Outlined finances, goals and daily operations of company in detailed business plans.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Determined best courses of action for company based on regional market trends and demands.
Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.