Accomplished Registered Nurse Case Manager 9+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in home settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.