Joseph Patterson
jpatterson2@luc.edu,IL
Summary
Dynamic professional with a proven track record at Loyola University of Chicago, excelling in event coordination and customer service. Recognized for enhancing safety measures and fostering a welcoming atmosphere. Skilled in effective communication and team collaboration, consistently achieving positive outcomes while maintaining high standards of professionalism.
Overview
6
6
years of professional experience
Work History
Campus Ambassador
Loyola University of Chicago
12.2024 - Current
- Collaborated with administrators to develop and implement security measures for special events on campus.
- Assisted in managing access control systems to ensure only authorized personnel entered secure areas of the campus.
- Monitored visitor access to the campus, ensuring all guests were properly signed in according to established procedures.
- Upheld a high level of professionalism while interacting with students, staff, parents, and visitors to maintain a positive reputation for the school community.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assisted in maintaining a positive school environment by enforcing school policies and procedures.
- Setting up/Breaking down for various events on campus in a timely, efficient manner ensuring proper atmosphere.
Custodial Maintenance Worker
Columbia Central Middle School
12.2022 - 08.2024
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
- Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
- Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
- Contributed to a positive work atmosphere through effective communication and collaboration with colleagues and supervisors.
- Minimized disruptions to building operations through careful planning when scheduling preventative maintenance tasks.
- Lifting of various heavy objects.
ISSA Certified Personal Trainer
LA Fitness
01.2022 - 03.2022
- Supported clients in achieving weight loss goals through personalized exercise programming and nutritional guidance.
- Enhanced client satisfaction by providing attentive, results-driven personal training sessions.
- Consistently received positive feedback from clients regarding workout effectiveness, communication style, and professionalism.
- Encouraged accountability among clientele by regularly following up on progress outside of scheduled sessions.
- Conducted regular client assessments to track progress, adjust goals, and maintain motivation levels.
Restaurant Busser
Aurelio's Pizza Of Homewood
09.2021 - 11.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Lifeguard
Aqua Center
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Restaurant Busser
Bistro on Sterling
05.2020 - 11.2020
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
Fry Cook
Stardust Bowl
12.2018 - 02.2019
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Streamlined kitchen operations with effective time management and multitasking skills.
Education
Bachelor of Arts - Sociology
Loyola University of Chicago
Chicago, IL05-2027
High School Diploma -
Bloom Trail High School
Chicago Heights, IL05-2022
Skills
- Customer service
- Event coordination
- Data analysis
- Team collaboration
- Effective communication
- Reliability
- Creative thinking
- Adaptability and flexibility
- Verbal and written communication
- Public relations
Timeline
Campus Ambassador
Loyola University of Chicago
12.2024 - Current
Custodial Maintenance Worker
Columbia Central Middle School
12.2022 - 08.2024
ISSA Certified Personal Trainer
LA Fitness
01.2022 - 03.2022
Restaurant Busser
Aurelio's Pizza Of Homewood
09.2021 - 11.2021
Lifeguard
Aqua Center
05.2021 - 08.2021
Restaurant Busser
Bistro on Sterling
05.2020 - 11.2020
Fry Cook
Stardust Bowl
12.2018 - 02.2019
Bachelor of Arts - Sociology
Loyola University of Chicago
High School Diploma -
Bloom Trail High School
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