Hi, I’m
JOSEPH PEDIGO
Smartsville,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.
Overview
8
years of professional experience
Work History
SOUTH BUTTE MARKETSutter, CA
Assistant Manager
10.2015 - Current
Job overview
- Managed senior-level personnel working in marketing and sales capacities.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored security to protect employees, customers and property.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
WinCo FoodsRoseville, CA
Deli Clerk
10.2018 - 10.2019
Job overview
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Backed up servers by setting up trays and completing some food deliveries.
- Documented customer orders and conveyed special requests to kitchen staff.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Prepared salads, soups and sandwiches for customers.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
Yuba City High SchoolYuba City, CA
Diploma from General Studies
06.1988
Skills
- Schedule Management
- Team Development
- Sales Strategies
- Performance Evaluations
- Problem Resolution
- Shift Scheduling
- Customer Relations
- Teamwork and Collaboration
- Customer rapport
- Workload Management
- Money Handling
- Policy Enforcement
- Customer Service
- Staff Training
Timeline
Deli Clerk
WinCo Foods
10.2018 - 10.2019
Assistant Manager
SOUTH BUTTE MARKET
10.2015 - Current
Yuba City High School
Diploma from General Studies