Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Peele

PO Box 398 Saxapahaw,NC

Summary

Personable, empathetic and intelligent leader with over 25+ years of comprehensible food and beverage and customer service experience. Known for skillfully exceeding guest expectations by actively listening, intrapersonal skills and creative communication. Extremely flexible and versatile, capable of adjusting rapidly to new and challenging situations while working independently, as well as collaboratively.

Overview

5
5
years of professional experience

Work History

Bar Manager

Haw River Ballroom
2023.11 - Current
  • Generates optimal alcoholic beverage program by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Develops strong relationships with suppliers, negotiating favorable terms and pricing to ensure profitability
  • Manages all bar equipment purchasing, inspection and maintenance for optimal operation and cleanliness
  • Maintains compliance with all local, state, and federal regulations pertaining to alcohol sales and service protocols.

Outside Sales /Market Development Representative

Haw River Farmhouse Ales
2020.01 - 2023.09
  • Developed and maintained relationships with key retailers within assigned territories, growing sales volume and brand presence
  • Acted as the key conduit of information back to the Sales Manager, including, industry pricing and sales materials, as well as creative opportunities to build the business and increase the effectiveness of sales efforts
  • Visited account establishments regularly to generate orders, maintain client relationships and educate businesses about products
  • Generated business through community involvement and public relations while developing new points of interest in product with creative advocacy, marketing ploys and tasting events

Front of House Manager

Burlington Beer Works
2019.05 - 2020.10
  • Managed day-to-day FOH operations to drive quality standards and exceed customer expectations and experiences.
  • Oversaw daily financial transactions, including cash handling, deposits, and reporting, maintaining accuracy and accountability.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining positive rapport with clientele.
  • Maintained wine list curation and guest tap rotational inventory, as well as maintenance of par levels for front of house items and monitored all safety, sanitation standards throughout the brewery.

Education

Bachelor of Arts - English

Coastal Carolina University
Conway, SC
2018

Skills

  • Active Listening and Empathy
  • Verbal and Written Communication
  • Interpersonal Skills
  • Adaptability and Flexibility
  • Critical Thinking and Problem Solving
  • Emotional Intelligence
  • Teamwork and Collaboration
  • Creativity and Storytelling
  • Cultural Awareness and Sensitivity
  • Friendly, Positive Attitude

Timeline

Bar Manager

Haw River Ballroom
2023.11 - Current

Outside Sales /Market Development Representative

Haw River Farmhouse Ales
2020.01 - 2023.09

Front of House Manager

Burlington Beer Works
2019.05 - 2020.10

Bachelor of Arts - English

Coastal Carolina University
Joseph Peele