Joseph Perez
Atlanta,GA
Summary
Responsible Barista Shift Manager with 2 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
3
3
years of professional experience
Work History
Cat Sitter
Yaron And Ashely Levy
05.2023 - Current
- Refilled water bowls, prepared meals and provided companionship and playtime activities.
- Provided daily updates to pet owners via email or text messages.
- Performed other routine functions upon request such as mail and package retrieval, watering plants or trash removal.
- Provided in-home feline care for 2 pet owners on regular basis.
Barista Shift Lead
Unbelibubble LLC
11.2021 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Monitored customer feedback to improve barista performance and customer service.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Created new training guidelines, and provided staff orientation and training.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Designed and adjusted work schedules to meet business demands.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Served consistent portions following recipes and control standards.
- Monitored food preparation, production, and plating for quality control.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Controlled food costs and managed inventory.
- Planned and executed promotions and special events in close collaboration with management.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Babysitter
Lizette Pena
06.2021 - 07.2021
- Communicated positively with children and guardians.
- Engaged children in outdoor and indoor fun, educational activities such as visits to local parks, zoos and museums.
- Played games, worked on puzzles, and read books to young children.
- Supported children's educational progress by reviewing completed homework, quizzing on math, and science and assisting with school projects.
- Administered medications, following strict instructions from parents and medical labels.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
Upholsterer
Edgars Upholstery
06.2020 - 07.2020
- Stretched and tacked fabric into place.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Recognized and reported defective material and equipment to shift supervisor.
- Disassembled [Products] to reupholster fabric.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
North Atlanta High School
Atlanta, GA05.2024
Skills
- Safety Policies and Procedures
- Production Preparation
- Guest Relations
- Greeting and Seating Guests
- POS Terminal Operation
- Store Opening and Closing
- Barista Training
- Improvement Plans
- Attention to Detail
- Inventory Management Software
- Staff Management
- Complaint Handling
- Food and Beverage Service
- Counting Money
- POS Inventory System Operation
- Control Inventory Costs
- Supplier Management
- Custom Drink Preparation
- Closing Procedures
- Customer Preferences
- Logical Reasoning
- Recipe Outlines
- Storage Organization
- Inventory Control
- Credit Card Transaction Processing
- Station Preparation
- Staffing and Sales Reporting
- Front of House Management
- Customer Service
- Backroom Stocking
- Maintain Food Safety
- Cash Receipt Balancing
- Serve Customers
- Minor Repairs
- Pet Care Instruction Adherence
- Valid Driver's License
- Behavior Management
- Housekeeping Duties
- Active Listening
- Learning Strategies
- Complex Problem-Solving
- Equipment Safety
- Stapling and Tacking Skills
- Handling Materials
- General Housekeeping
- Hand Saw
- Greeting Visitors
Accomplishments
- Collaborated with team of 3 in the development of Drink Names
- Positively influenced kids with behavior issues, improving family quality of life.
- Received consistent positive remarks for quality of care.
Photography
Film Photography, Experience using DropBox
Languages
Spanish
Native or Bilingual
Timeline
Cat Sitter
Yaron And Ashely Levy
05.2023 - Current
Barista Shift Lead
Unbelibubble LLC
11.2021 - Current
Babysitter
Lizette Pena
06.2021 - 07.2021
Upholsterer
Edgars Upholstery
06.2020 - 07.2020
High School Diploma -
North Atlanta High School
Similar Profiles
Uriel MurilloUriel Murillo
Sales Associate at Ashely FurnitureSales Associate at Ashely Furniture
Eboney CalhounEboney Calhoun
Customer Service Representative at Ashely FurnitureCustomer Service Representative at Ashely Furniture
Alexander LeonAlexander Leon
Sales Professional at Ashely FurnitureSales Professional at Ashely Furniture
Keilah YisraelKeilah Yisrael
Rural Mail Carrier Associate at USPSRural Mail Carrier Associate at USPS
ANDREA WADDY-WILLISANDREA WADDY-WILLIS
Fiscal & Compliance Director at Georgia Vocational Rehabilitation Agency (GVRA)Fiscal & Compliance Director at Georgia Vocational Rehabilitation Agency (GVRA)