Joseph Peterman
Sparta
Summary
Results-driven individual with a solid background in customer support and wildlife management. Recognized for teamwork, effective communication, and GPS navigation skills. Aiming to leverage expertise to enhance operational efficiency and customer experience.
Overview
4
4
years of professional experience
Work History
Wildlife Specialist
Complete Animal Removal
Franklin, TN
08.2024 - 05.2026
- used one-way valves to exclude wildlife from homes and businesses
- inspected homes and businesses for entry points when new activity was heard
- closed possible entry points using galvanized metal
Phone Sales Representative
Remo Wireless
Sparta, TN
03.2024 - 08.2024
- assisted customers with phone service needs
Delivery Driver
DoorDash
Cookeville, TN
01.2024 - 03.2024
- Delivered food orders efficiently to customers, ensuring timely and accurate service.
- Navigated local streets using GPS technology to optimize delivery routes.
- Communicated effectively with customers regarding order status and delivery times.
- Managed multiple deliveries simultaneously while maintaining high customer satisfaction levels.
Service Technician
Gulla Automotive
Sparta, TN
08.2023 - 02.2024
- Diagnosed and repaired electrical systems in vehicles, ensuring optimal performance and safety.
- Conducted routine maintenance on a variety of vehicle makes and models to enhance reliability.
- Utilized diagnostic tools to identify issues and recommend effective solutions for customers.
- Collaborated with team members to streamline service workflows, improving turnaround times.
Front End Associate
Hardee's Restaurant
Sparta, TN
08.2022 - 08.2023
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Operated point-of-sale system efficiently for accurate transaction processing.
- Maintained cleanliness and organization of dining area to enhance customer experience.
Education
Automotive Service Technician - Automotive Service
Tennessee College of Applied Technology
Crossville, TN02-2021
Skills
- GPS navigation
- Payment processing
- Sales support
- Teamwork
- Customer service
- Time management
- Problem-solving skills
- Listening skills
Timeline
Wildlife Specialist
Complete Animal Removal
08.2024 - 05.2026
Phone Sales Representative
Remo Wireless
03.2024 - 08.2024
Delivery Driver
DoorDash
01.2024 - 03.2024
Service Technician
Gulla Automotive
08.2023 - 02.2024
Front End Associate
Hardee's Restaurant
08.2022 - 08.2023
Automotive Service Technician - Automotive Service
Tennessee College of Applied Technology