Joseph Peterson
Patchogue
Summary
Professional with focus on engaging alumni and supporters for fundraising initiatives. Background in building meaningful connections and fostering positive donor relationships. Excel in team collaboration and adapt seamlessly to evolving project needs. Possess strong communication skills and ability to connect with diverse audiences.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Phonathon Caller
Clemson University Student Phonathon
Clemson, SC
10.2024 - Current
- Improved campaign awareness by explaining the impact of specific programs funded through donations during conversations with potential supporters.
- Contributed to the development of a supportive team environment by offering assistance and encouragement to fellow callers during challenging shifts or high-pressure situations.
- Demonstrated adaptability by adjusting communication styles based on individual donor preferences, leading to increased rapport-building success.
- Streamlined calling processes by maintaining accurate records of all calls made, pledges obtained, and follow-up actions required.
- Built trust with potential donors through professional demeanor, attentive listening, and genuine enthusiasm for university initiatives being supported through the phonathon efforts.
Manager
Kilwins Chocolates & Ice Cream
Patchogue, NY
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
Kilwins Chocolates & Ice Cream
Patchogue, NY
08.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma - Grade 11, 12
St. John The Baptist DHS
West Islip, NY05-2024
Skills
- Effective time management
- Team leadership
- Customer assistance
- Goal-oriented mindset
- Verbal and written communication
- Work ethic and integrity
- Sales experience
- Data entry proficiency
- Donor relations
- Building rapport
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Certified SolidWorks Associate
Timeline
Student Phonathon Caller
Clemson University Student Phonathon
10.2024 - Current
Manager
Kilwins Chocolates & Ice Cream
08.2023 - Current
Cashier
Kilwins Chocolates & Ice Cream
08.2021 - 08.2023
High School Diploma - Grade 11, 12
St. John The Baptist DHS