JOSEPH PHELPS
Concord,NC
Summary
Adept Master Technician with a proven track record at Honda of Concord, excelling in electrical failure repairs and customer service. Specialized in diagnostic abilities and preventive maintenance, significantly enhancing vehicle reliability and customer satisfaction. Expert in parts replacement and vehicle inspection, ensuring top performance and safety standards. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.
Overview
9
9
years of professional experience
Work History
Master Technician
Honda of Concord
12.2021 - Current
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Automotive Technician
Performance Honda Fairfield
10.2018 - 12.2021
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Changed, rotated, and balanced tires on different types of vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Used Car Technician
Joseph Airport Toyota
02.2016 - 10.2018
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Education
High School Diploma -
Franklin High School
Franklin, OH06.2003
Skills
- Customer Service
- Electrical failure repairs
- Preventive Maintenance
- Estimating Work
- Alignments experience
- Parts Replacement
- Calibration understanding
- Vehicle Inspection
- Engine repair
- Diagnostic abilities
Accomplishments
Honda Master Certification Valid Through April 2028
ASE A1 - A8 Certifications Valid Through 2027
ASE Master Certification Valid Through 2027
Timeline
Master Technician
Honda of Concord
12.2021 - Current
Automotive Technician
Performance Honda Fairfield
10.2018 - 12.2021
Used Car Technician
Joseph Airport Toyota
02.2016 - 10.2018
High School Diploma -
Franklin High School
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