Work Preference
Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
TruckDriver
Open To Work

Joseph Pixley

Farmington,MN

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Business Analyst, SpecialistData AnalystNetwork EngineerIT Specialist

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Farmington, MN
Open to relocation: No

Salary Range

80000/yr - 120000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits

Summary

Detail-oriented Business Analyst with expertise in business intelligence, software testing, and data analysis. Committed to enhancing processes and delivering valuable reports to support financial shared services.

Overview

8
8
years of professional experience

Work History

Business Analyst, Specialist

Patterson Companies
St. Paul, MN
02.2023 - Current
  • Part of a small team that acts as system technical support for the financial shared services department
  • Daily reporting for Account specialists.
  • Conduct testing for new processes to work out all the possible issues.
  • Teamwork skills helping each of my team members brainstorm new ways to bypass interferences.
  • Creation of new reports to collect valuable data needed for the financial shared services department.

Dental Cash Applications, Specialist

Patterson Companies
St. Paul, MN
11.2021 - 02.2023
  • Part of a team that supports applying daily payment submission for both dental and veterinary customers.
  • File reports and post daily batches in SAP.
  • Work in a paperless environment for easy access and quick application.
  • Apply different forms of payments, such as checks, credit cards, etc.

Customer Master Data, Specialist

Patterson Companies
St. Paul, MN
09.2019 - 11.2021
  • Responsible for maintaining dental accounts to date and running as expected per company and customer expectations.
  • Manage and create customer accounts using SAP and Legacy CSS.
  • Ensure dental licenses are up to date.
  • Confidentiality with customer sensitive data.
  • Customer Service via email and/or phone.

Shift Lead

Marcus Theater
Oakdale, MN
11.2017 - 09.2019
  • Provided exceptional customer care to all customers.
  • Maintained concessions to ensure efficiency during peak and non-peak hours.
  • Delivered superior training and leadership to teams to boost performance.
  • Resolved challenging customer complaints.
  • Ensured employee productivity to keep up with customer demand.

Education

Bachelor of Arts - Information Technology

Metro State University
St. Paul, MN
04-2026

Associates of Science Degree - Information Technology & Communications

Century College
White Bear Lake, MN
01.2021

Skills

  • Linux systems
  • CCNA certification
  • Business intelligence
  • Software testing
  • Business process mapping
  • BI tools expertise
  • Multitasking and organization
  • Business process improvement
  • Pivot tables
  • Data mapping
  • Technical support
  • Windows Server 2016
  • Oracle Service Cloud
  • SAP expertise
  • Customer relations
  • Data analysis
  • Quality assurance
  • Training and development

Personal Information

Available: Open to hybrid/remote positions

References

References available upon request.

Timeline

Business Analyst, Specialist

Patterson Companies
02.2023 - Current

Dental Cash Applications, Specialist

Patterson Companies
11.2021 - 02.2023

Customer Master Data, Specialist

Patterson Companies
09.2019 - 11.2021

Shift Lead

Marcus Theater
11.2017 - 09.2019

Bachelor of Arts - Information Technology

Metro State University

Associates of Science Degree - Information Technology & Communications

Century College

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Joseph Pixley