Joseph Pizzini
Springfield,VA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 30-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Sales Director
Protocall Communications
07.2016 - Current
- Exceeded sales goals through effective time management and resource allocations.
- For business to business call center, created, developed, and implemented new onboarding process.
- Hired, trained and built high-performing team of sales representatives.
- Managing 3 call centers with 3 managers and over 70 sales representatives reporting directly to the CEO.
- Over 18 month period, reduced operation costs while maintaining sales production.
- Restructured residential call center to double revenue per hour per sales representative from $23 to $55 per hour.
Sales Director
Reliance Funding
07.2015 - 07.2016
- Established company national presence by planning and implementing transition of sales team from an inbound call center to an outbound cold calling team.
- Developed outbound scripts and live coaching using phone automation.
- Boosted profits through effective supervision of entire sales department.
- Expanded use Salesforce CRM workflow to manage sales pipeline.
Marketing Director
Ameritech Construction
07.2013 - 07.2015
- Implemented the Dave Yoho Appointment Setting System.
- Established use of AllWorx phone system for tracking, recording, and training purposes.
- Trained and managed call center responsible for generating $175,000 per month, canvasing team responsible for generating for $75,000 per month, home owner event program generating $50,000 per month, and BJ's wholesale in-store program generating $350,000 per month.
Assistant Vice President
SenecaOne Finance, Inc
10.2010 - 07.2013
- Promoted to create new lead acquisition division reporting directly to the CEO and executive board.
- Developed and implemented solution strategy to pre-qualify potential clients and increase deal acquisitions with new inbound call center.
- Recruited, trained, and supervised 18 sales representatives and inbound call telemarketers.
- Oversee call center that processes 2,000 calls daily and exceeds 95% answer rate.
Lottery Sales Representative
SenecaOne Finance, Inc
01.2009 - 10.2010
- Established and developed 15-20 long-term relationships with lottery winners across the country to facilitate the purchase of financial products and services.
- Generated more than $670,000 in profit within a 12 month period of which 23% resulted from 80-100 outbound cold calls per day.
- Exceeded the industry standard for lottery annuity sales by 25%.
Annuity Sales Manager
SenecaOne Finance, Inc
08.2007 - 01.2009
- Managed sales team and outbound call center in the structured settlement division.
- Increased quarterly revenue by 42% to $425,000 within a 12 month period.
- Recruited, trained, and supervised 12 sales representatives and outbound telemarketers.
Branch Manager
1st Preference Mortgage Corporation
10.2005 - 08.2007
- Increased originations from $200,000 per month to $2.5 million per month in a 12 month period.
- Penetrated Spanish-language market through television and radio campaign.
- Assessed employee performance and developed improvement plans.
- Recruited, trained, and managed loan officers.
Net Branch Manager
Continental Mortgage, Inc
09.2002 - 10.2005
- Established and managed net branch office.
- Increased originations from zero to $6 million per month in a twelve-month period.
- Partnered with real estate agency to provide a loan officer in their offices to pre-approve buyers.
Education
B.S. in Marketing and Management -
Long Island University at C.W. Post
01.1992
Skills
- Leadership
- Market Penetration
- Sales Management
- Cold Calling
- Sales Strategies
- Key Performance Indicator Tracking
- Budget Management
- Sales Process Optimization
- Business Development and Planning
Professional Highlights
- Trained by Dave Yoho: Call Center Management, Canvas Management and Store Management.
- Implemented Dave Yoho appointment setting system.
- Trained in John Maxwell 21 Irrifutable Laws of Leadership
- Restructured call centers to increase profitability.
- Developed call centers from concept.
- Created and implemented onboarding process and training programs.
- Converted existing in-bound call centers to out-bound call centers.
Timeline
Sales Director
Protocall Communications
07.2016 - Current
Sales Director
Reliance Funding
07.2015 - 07.2016
Marketing Director
Ameritech Construction
07.2013 - 07.2015
Assistant Vice President
SenecaOne Finance, Inc
10.2010 - 07.2013
Lottery Sales Representative
SenecaOne Finance, Inc
01.2009 - 10.2010
Annuity Sales Manager
SenecaOne Finance, Inc
08.2007 - 01.2009
Branch Manager
1st Preference Mortgage Corporation
10.2005 - 08.2007
Net Branch Manager
Continental Mortgage, Inc
09.2002 - 10.2005
B.S. in Marketing and Management -
Long Island University at C.W. Post
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