Joseph Popperwell
Reston,VA
Summary
A highly-motivated Senior Sales Representative for Mercedes Benz Australia and Mercedes Benz of Arlington, VA, with an exceptional ability in meeting and exceeding organizational objectives and business profitability. Consistently in the top three sales consultants in the organization. Committed to enhancing business-to-business selling, consumer mid to high-end selling, solution selling, depth of knowledge on the full sales process, and sales training expertise. Offers 15 years of industry experience and an aptitude for training and mentorship. A team player committed to an excellent work ethic, a strong sense of responsibility, and a record of accomplishment of dependability with proven success in fast-paced and high-stress environments. Communicates clearly and effectively with diverse clients and stakeholders exhibiting time management and adheres to the highest standards of integrity and reliability.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Sales Representative / Product Concierge
Mercedes-Benz
Arlington, VA
10.2013 - Current
- Handles 100 contacts per day, has 400 open sales opportunities at any one time, has 60 future orders in place, shepherds customers through the sale from beginning to end.
- Closes an average of 13 deals per month, well above average for a highline brand like Mercedes-Benz
- Maintain and develop strong relationships with previous and prospective customers, many of whom are C-level executives
- Keep abreast of new products, features, and accessories
- Knowledgeable with the latest and advanced automotive technology
- Presents vehicle attributes with model options, features, purchase and finance options, and store policies to customers
- Build current sales pricing and promotions
- Ensure customers understand vehicle operating features and warranty
- Accomplishments - 2021 - increased profitability by 40% over the previous year, 2020 – successfully created business during the pandemic lockdown by employing remote customer service
Hot Yoga Teacher
Dynamic World
02.2011 - Current
- Instructed students with the art of yoga to increase their fitness and personal health, in both body and mind
- Created a curriculum and led groups through various levels and types of yoga practice including doing administrative work
- Demonstrated the correct way to get into poses, most beneficial breathing patterns, and tips for achieving wellness
- Assisted in adjusting their bodies, providing them with alternative poses and showed them other parts of their fitness regimens
- Motivated students and push them to challenge themselves, as well as encourage and congratulate them whenever deem fit.
Assistant Sales Manager / Corporate Manager
Mercedes-Benz
Gold Coast, Australia
01.2006 - 01.2011
- Managed the hiring, training of sales associates, and overlooking the sales team to consistently meet and exceed sales target
- Developed client relations and led the team in initiating and developing new business opportunities for the company growth
- Coordinated daily customer service operations and track the progress of weekly, monthly, quarterly and annual objectives
- Supervise and motivate staff to perform their best, coach and support new and existing sales associates, and suggest sales training programs and techniques
- Make sure all employees adhere to the company’s policies and guidelines
- Dealt with the operations sales force, development, and implementation of annual sales, and monitoring team performance
- Top sales performer nationwide, ranked #14 out of 160, Dealership of the Year award 2006 & 2008 (top in Australia)
- 2009 in top 15 nationally for sales in Australia Mercedes Benz.
Marketing and Sales / Independent Consultant
Business Logic Int
Gold Coast, Australia
02.2005 - 12.2006
- Sold marketing and sales programs for SME's through cold calling in person and on the phone
- Successfully assisted business owners to increase sales and revenue
- References available on request
Licensing Director
Better Business Institute
Gold Coast, Australia
07.2003 - 03.2004
- Sold licensed business opportunities to qualified prospects though inbound and outbound lead generation strategies, seminars, and referral business
- Honed public speaking skills
- Learned telephone sales with cold and warm opportunities
Business Development Manager
Infrared Sauna Distribution
Melbourne, Australia
04.2004 - 01.2005
- Sold Infrared Saunas in Australia at trade shows and through other marketing avenues
- Exceptional follow up and customer service ensured success in this challenging and competitive market of the time
Young Horse Trainer
, Australia
09.1999 - 06.2004
- Trained horses from many disciplines in Japan, New Zealand, and Australia
- Learned conversational Japanese
- Developed an international perspective which has increased my business success and my understanding of people from different backgrounds
Education
Bachelor of Arts - Politics
Massey University
New Zealand2022
Skills
- Sales strategy
- Client relationship building
- Consultative sales techniques
- Customer Needs Assessment
- Client Service
- Staff Training
- Business expertise
- Cold Calling
Accomplishments
· 2021 - increased profitability by 40% over the previous year
· 2020 – successfully created business during the pandemic lockdown by employing remote customer service
· 2018 - Placed second in the sales team to a 40 year veteran by 2.5 units, Sold 121 New and 15 Pre-owned.
· 2017 - Customer Satisfaction Survey Index first place award.
· 2015, 2016 & 2018 - Best percentage increase on the previous year’s sales three of the last four years.
· Recipient of numerous monthly sales competitions and bonuses.
· 2017 - Customer Satisfaction Survey Index first place award.
· 2015, 2016 & 2018 - Best percentage increase on the previous year’s sales three of the last four years.
· Recipient of numerous monthly sales competitions and bonuses.
· Top sales performer nationwide, ranked #14 out of 160, Dealership of the Year award 2006 & 2008 (top in Australia).
Certification
Mercedes-Benz USA training 2013-2022 - Master Certified, Brand Immersion, 2022 SL AMG training, track experience, Electric Car training
Automotive Sales Training and Closing and Negotiating Workshop · Joe Verde Training - March 2015 and April 2016
Sales, Customer Service and Product Knowledge Training · Mercedes Benz, Australia Ongoing 2006 -2010
Certified Hot Yoga Instructor
Sales Boot Camp with Ross Hancock · Gold Coast, Australia, June 2005
Languages
Japanese
Limited Working
Russian
Timeline
Senior Sales Representative / Product Concierge
Mercedes-Benz
10.2013 - Current
Hot Yoga Teacher
Dynamic World
02.2011 - Current
Assistant Sales Manager / Corporate Manager
Mercedes-Benz
01.2006 - 01.2011
Marketing and Sales / Independent Consultant
Business Logic Int
02.2005 - 12.2006
Business Development Manager
Infrared Sauna Distribution
04.2004 - 01.2005
Licensing Director
Better Business Institute
07.2003 - 03.2004
Young Horse Trainer
09.1999 - 06.2004
Bachelor of Arts - Politics
Massey University
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