Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Porter

Mason,WV

Summary

I possess extensive expertise in the technology sector, backed by a robust background in helpdesk support and information technology. Over the course of my career, I have successfully navigated through numerous computer systems and have adeptly managed a wide array of software applications. My experience spans a diverse range of technological competencies, encompassing everything from troubleshooting intricate hardware issues to configuring and optimizing complex software environments. I have a proven track record of delivering effective solutions to enhance operational efficiency and streamline workflow processes. Moreover, I am well-versed in the latest advancements in technology, constantly updating my knowledge to stay ahead in this fast-paced industry. My ability to adapt to evolving technologies and my commitment to delivering exceptional technical support make me a valuable asset in any technology-focused role. In summary, my extensive hands-on experience, coupled with a deep understanding of various software applications and IT systems, positions me strongly in the technology field, ready to take on new challenges and contribute effectively to organizational success.

Overview

3
3
years of professional experience

Work History

Walmart Associate

Wal-Mart
Mason, WV
11.2021 - Current
  • Developed strong customer service skills through daily interactions with customers
  • Trained new employees on basic customer service techniques and procedures
  • Operated cash register to process cash, check and credit transactions
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas
  • Participated in team meetings, providing insights to improve operations
  • Maintained up-to-date knowledge of organizational policies, procedures, and regulations
  • Approached customers and initiated conversations to determine needs and preferences
  • Sold products to customers by explaining product features and benefits
  • Prioritized and managed multiple tasks efficiently, meeting deadlines and exceeding expectations.

Education

Bachelor of Arts (B.A.) Cybersecurity Candidate -

Bellevue University
Omaha, NE
06.2026

Skills

  • Triaging
  • Attention to Detail
  • Information Analysis
  • Workplace Safety
  • Order Fulfillment
  • Multitasking Abilities
  • Computer competencies
  • Exceeding Customer Expectations
  • Positive Customer Engagement
  • Program Support
  • Research abilities
  • Data Entry
  • MS Office
  • Computer Skills
  • Customer interaction
  • Time Management

Timeline

Walmart Associate

Wal-Mart
11.2021 - Current

Bachelor of Arts (B.A.) Cybersecurity Candidate -

Bellevue University
Joseph Porter