Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Potier

Fort Walton Beach

Summary

Highly motivated and Experienced marine construction worker looking to get into the maritime industry. I have my TWIC card on hand and have experience working From a 10ft by 30ft 18,000lb vessel with a 30' Hydraulic crane to carry out tasks to build marine structures. Familiar with working in harsh weather conditions for long periods of time. And conditioned to heavy lifting consistently through out the work day. Quick learner and willing to do whats needed to whats needed to fulfill tasks.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Adcomm
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Educated customers on promotions to enhance sales.
  • Suggested new procedure to persuade cancelling customers to stay with company.

Marine Construction

Piers Plus Construction Inc
02.2016 - Current
  • Ability to perform heavy lifting consistently throughout the workday
  • Ability to work well both independently and as part of a team in various weather conditions
  • Ability to carryout tasks and build marine structures from a 10ft by 30ft 18000 lb steel barge.
  • Use various marine tools such as pumps, Hydraulic cranes and hoses to build marine structures.
  • Assist in Transporting and securing barge to jobsites.
  • Familiar with rigging techniques and safety practices in a construction environment.
  • Rig materials safely for lifting and transport during construction activities.
  • Secure materials for transport to the jobsites.
  • Kept tools and equipment cleaned, well-maintained and properly stored to promote team efficiency.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.

Housekeeping Team Leader

A & D Cleaning Services
03.2010 - Current
  • Removed waste paper and other trash from premises to designated area.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Verified cleanliness and organization of storage areas and carts.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Kept building entryway glass clean and polished for professional presentation.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Changed bed linens and collected soiled linens for cleaning.
  • Offered deep cleaning expertise to clients in need of extra support for [Type] areas.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Swept and washed all hard surface floors.

Grill Cook

Whataburger Restaurants LLC
01.2012 - 12.2013
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Grilled meats and seafood to customer specifications.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Oversaw care and maintenance of kitchen equipment.
  • Cleaned and organized all line stations when needed.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.

Cashier

Mcdonalds Corp.
03.2011 - 08.2012
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Education

Pensacola State College
Pensacola, FL

High School Diploma -

Navarre Highschool
2011

Skills

  • TWIC
  • Ability to perform heavy lifting consistently throughout the workday
  • Ability to work well both independently and as part of a team in various weather conditions
  • Ability to carryout tasks and build marine structures from a 10ft by 30ft 18000 lb steel barge
  • Use various marine tools such as pumps, Hydraulic cranes and hoses to build marine structures
  • Assist in Transporting and securing barge to jobsites
  • Familiar with rigging techniques and safety practices in a construction environment
  • Rig materials safely for lifting and transport during construction activities
  • Secure materials for transport to the jobsites
  • Kept tools and equipment cleaned, well-maintained and properly stored to promote team efficiency
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity
  • Good listening skills
  • Quick learner
  • Report preparation
  • Debris removal
  • Lifting 75 pounds
  • Hand and power tool operation
  • Adaptability in conditions
  • Maintaining equipment

Timeline

Marine Construction

Piers Plus Construction Inc
02.2016 - Current

Grill Cook

Whataburger Restaurants LLC
01.2012 - 12.2013

Cashier

Mcdonalds Corp.
03.2011 - 08.2012

Housekeeping Team Leader

A & D Cleaning Services
03.2010 - Current

High School Diploma -

Navarre Highschool

Customer Service Representative

Adcomm

Pensacola State College

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Joseph Potier