Joseph Potteiger
East Lansing,MI
Summary
- Dynamic professional with a proven track record at National Garden Service, where I enhanced sales through innovative merchandising strategies. Skilled in inventory management and effective team leadership, I excel at fostering collaboration and ensuring compliance with safety protocols. Committed to delivering exceptional service and creating engaging customer experiences.
- Experienced food service professional with strong background in meal preparation, kitchen safety, and sanitation. Known for collaborative teamwork and reliability, consistently adapting to changing needs. Skilled in portion control, dietary guidelines, and maintaining positive interactions with students and staff. Dependable, efficient, and results-driven, ensuring high standards in every task.
- Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
- Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
2
2
years of professional experience
Work History
Lunch Lady (Kitchen Staff)
Okemos Public Schools
09.2024 - Current
- Supervised and trained junior staff members on proper food handling techniques and safety procedures.
- Provided friendly, attentive service to ensure a positive dining experience for all students.
- Monitored cafeteria safety protocols such as allergen awareness signage and emergency response procedures for choking incidents.
- Streamlined lunch service by efficiently organizing serving stations.
Merchandising Manager
National Garden Service
05.2023 - 10.2024
- Implemented innovative visual displays that captured attention and boosted sales significantly.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
- Increased sales by developing and implementing successful merchandising strategies.
- Familiar with Repsly work application.
- Collaborated with marketing department to develop effective advertising materials that showcased featured products attractively.
Assistant Manager
Quality Dairy
06.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
Speedway Gas Station
01.2023 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
GED -
Flint Central High School
Flint, MI01-2002
Skills
- Food Safety Compliance
- Sanitation Protocols
- Efficient Food Preparation Skills
- Food Preparation Skills
- Service Excellence
- Effective Team Leadership
- Effective Time Management
- Collaborative Decision-Making
- Clear Communication Skills
- Advanced Problem-Solving
- Skillful Task Distribution
- Collaborative Teamwork
- Inventory Control
- Retail Presentation Skills
- Merchandise Distribution Planning
- In-Store Display Arrangement
- Inventory Management
Timeline
Lunch Lady (Kitchen Staff)
Okemos Public Schools
09.2024 - Current
Assistant Manager
Quality Dairy
06.2023 - 11.2023
Merchandising Manager
National Garden Service
05.2023 - 10.2024
Assistant Manager
Speedway Gas Station
01.2023 - 07.2023
GED -
Flint Central High School
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