25 years of martial arts training Black belts in Taekwondo, Taijutsu and Karate Brown belt in Brazilian JiuJitsu
Joseph "Joey" Potter
Blountville,TN
Summary
Adept at fostering client relationships and driving business growth, I leveraged my expertise in customer relations and small business operations to excel as the Owner and Operator of The Massage Ninja. My tenure as a Massage Therapist showcased my ability to enhance client satisfaction, with a proven track record of securing repeat business and referrals.
Overview
15
15
years of professional experience
Work History
Owner and Operator
The Massage Ninja
05.2013 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Massage Therapist (Contractor)
Self-employeed
02.2010 - 05.2013
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Education
Masters Diploma - Acupuncture
Jung Tao School of Classical Chinese Medicine
Sugar Grove, NC08-2017
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
Affiliations
- The Assembly at Kingsport Church
- Duncan Mixed Martial Arts
Interests
Timeline
Owner and Operator
The Massage Ninja
05.2013 - 08.2024
Massage Therapist (Contractor)
Self-employeed
02.2010 - 05.2013
Masters Diploma - Acupuncture
Jung Tao School of Classical Chinese Medicine