Joseph Powell
Bedford,TX
Summary
Outgoing aspiring Information Technology professional and United States Army Veteran of 4 years. Gained experience in the maintenance field while in the military but always held a passion for the IT industry. In the process of completing the Computer User Support Specialist, and Comptia Cysa program at ACI Learning to better prepare for an IT focused position.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Forklift Technician
Southwest Material Handling
Dallas, Texas
01.2025 - 09.2025
- Diagnosed mechanical issues and implemented necessary repairs efficiently.
- Conducted regular maintenance on forklifts to ensure optimal performance.
- Inspected equipment for safety compliance and functionality standards.
- Collaborated with team members to streamline repair processes and workflows.
Server Rack Intaller
Salute Inc
Irving, Texas
09.2024 - 01.2025
- Assisted in installation of server racks, ensuring proper fit and alignment for optimal performance.
- Supported installation of fiber-optic and Ethernet cabling, facilitating reliable network connectivity.
- Executed cable termination tasks efficiently in a technical environment.
- Conducted system function tests on networks post-installation to verify operational integrity.
Field Technician
Elite Material Handling
Grapevine, Texas
02.2024 - 03.2024
- Diagnosed system issues through tests, troubleshot hardware and software problems, and replaced defective components to restore functionality.
- Troubleshot and maintained operations of various forklift models to ensure optimal performance.
- Performed routine maintenance on forklifts to minimize downtime and extend equipment lifespan.
Field Technician
Darr
Haltom City, Texas
07.2023 - 02.2024
- Troubleshoot and maintain operation of various forklifts and warehouse equipment
- Perform routine maintenance of forklifts
- Documented service activities with detailed reports outlining labor, materials, and expenses. documenting all work performed onsite including labor, materials and expenses incurred during service calls.
Abrams Tank Technician
General Dynamics
Fort Hood, Texas
06.2021 - 06.2023
- Perform modifications to the Abrams tanks according to MWOs.
- Updated fighting software to meet operational standards, enhancing combat readiness.
- Installed new components or replaced defective parts to restore functionality.
- Operated specialized diagnostic tools to identify and troubleshoot system faults, ensuring optimal performance.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted training sessions on tank modifications, improving team knowledge and skills in equipment maintenance.
- Followed safety practices to safeguard against injury and damage to property.
Small Equipment Technician
Worldwide Flight Services
Dallas, Texas
07.2018 - 02.2021
- Maintained small aircraft equipment for loading and unloading operations, ensuring reliability and performance.
- Conducted routine maintenance on equipment, ensuring optimal functionality and safety standards.
- Diagnosed equipment issues to ensure operational readiness and safety compliance.
- Conducted routine maintenance on ground support equipment for effective performance.
- Collaborated with team members to streamline repair processes and enhance efficiency.
91M
Army
Fort Hood, Texas
11.2011 - 06.2014
- Maintained and repaired the M2/M3 A2/A3 Bradley vehicles
- Enhanced fighting software to meet military protocols compliance. the fighting software to the standards.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Barber
Studio 922
05.2026 - Current
- Provided high-quality haircuts and grooming services to diverse clientele.
- Consulted with clients on hairstyle preferences and grooming techniques.
- Educated clients on hair care products and maintenance routines.
- Communicated effectively with customers to create a pleasant experience.
- Maintained cleanliness and organization of workstations and tools.
- Managed appointment scheduling to optimize workflow during peak hours.
- Collaborated with team members to enhance overall customer experience at Studio 922.
Education
Certification - Barber
Brighton Barber Institute
Hurst, TX06-2026
Certification - Cyber Security
ACI Learning
Irving, TX07-2024
Diesel Certification -
Universal Technical Institute
Irving, Texas01-2020
Certification - IT Network Security
New Horizons
El Paso, TX12-2018
certification - HVAC
Florida Academy
Fort Myers, FL03-2017
High School Diploma -
Crystal Springs High School
Crystal Springs, MS05-2009
Skills
- Troubleshooting
- Adaptability
- Training
- Critical Thinking Skills
- Leadership
- Customer Service
- Teamwork
- Decision Making
- Communication
- Repair expertise
- Hydraulic systems
- Fuel system service
- Forklift troubleshooting
- Safety protocols
- Adherence to safety regulations
- Diagnostic
- Cooling system service
- Oil leak detection
- Battery maintenance
- Electrical systems
- Hardware and software installation
- Written communication
- Network security measures
- Technical analysis
- Device configuration
- Analytical thinking
- Client relations
Certification
- Diesel Certification, 01/2020
- ITIL 4 Foundation, 06/2024
- CompTIA A+, 06/2024
- CompTIA Security+, 06/2024
- CompTIA Network+, 06/2024
- CEH, 6/2024
- CND, 6/2024
Military Experience
Army, Fort Hood, Texas, 91M, 12/2011, 07/2014, Maintained and repaired the M2/M3 A2/A3 Bradley vehicles., Updated the fighting software to standards.
Timeline
Barber
Studio 922
05.2026 - Current
Forklift Technician
Southwest Material Handling
01.2025 - 09.2025
Server Rack Intaller
Salute Inc
09.2024 - 01.2025
Field Technician
Elite Material Handling
02.2024 - 03.2024
Field Technician
Darr
07.2023 - 02.2024
Abrams Tank Technician
General Dynamics
06.2021 - 06.2023
Small Equipment Technician
Worldwide Flight Services
07.2018 - 02.2021
91M
Army
11.2011 - 06.2014
Certification - Barber
Brighton Barber Institute
Certification - Cyber Security
ACI Learning
Diesel Certification -
Universal Technical Institute
Certification - IT Network Security
New Horizons
certification - HVAC
Florida Academy
High School Diploma -
Crystal Springs High School