Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joseph Promberger

Phoenix,Arizona

Summary

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 7-8 years of extensive leadership experience in the restaurant industry. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities with food quality and safety being the most important

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader Manager

Kitchen United
01.2020 - Current
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.

Chef

Las Palmas
05.2018 - 12.2019
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Collaborated with staff members to create meals for large banquets.
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Worked closely with front-of-house staff to facilitate excellent customer service.

Line Cook

Wildflower Bread Company
05.2016 - 03.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.

Education

Business

Univeristy of Arizona
Tucson, AZ

High School Diploma -

Veritas Prepatory Academy
Phoenix, AZ
05.2015

Skills

  • Loss Prevention Goals Monitoring
  • Corrective Actions
  • Game Strategy
  • Performance Tracking and Evaluations
  • Maintenance Requirements
  • Inventory Accuracy
  • Team Management Understanding
  • Training Initiatives
  • Operational Efficiency
  • Mise en place
  • Food Safety
  • Culinary

Certification

  • Chef, menu builder
  • Food handlers card
  • Certified Food Protection Manager (through 360 training)


Languages

Spanish
Limited Working

Timeline

Team Leader Manager

Kitchen United
01.2020 - Current

Chef

Las Palmas
05.2018 - 12.2019

Line Cook

Wildflower Bread Company
05.2016 - 03.2017

Business

Univeristy of Arizona

High School Diploma -

Veritas Prepatory Academy

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Joseph Promberger