Joseph Pryor
Paradise ,TX
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Metro Trailer Leasing. Skilled in Branch Operations Management and fostering strong team dynamics. Achieved consistent revenue growth through strategic sales management and client relationship excellence. Demonstrates an exceptional work ethic and time management skills, ensuring peak performance and profitability.
Overview
13
13
years of professional experience
Work History
Branch Manager
Metro Trailer Leasing
09.2022 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Owner and Operator
ProMech Services
08.2013 - 06.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Maintenance Manager
Liberty Tire
05.2011 - 08.2013
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Collaborated with other departments to verify completion of maintenance tasks.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Education
Associate Degree -
Texas State Technical College - Waco
Waco, TX05.2006
High School Degree -
Midlothian High School
Midlothian, TX05.2003
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Client Relationship Management
- Strong team-builder
- Staff Management
- Operations Management
- Team Player
- Training and Development
- Sales management
- Staff Training
Timeline
Branch Manager
Metro Trailer Leasing
09.2022 - Current
Owner and Operator
ProMech Services
08.2013 - 06.2022
Maintenance Manager
Liberty Tire
05.2011 - 08.2013
Associate Degree -
Texas State Technical College - Waco
High School Degree -
Midlothian High School
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