Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Rainone

Cuyahoga Falls

Summary

Strategic and results-driven professional with extensive experience in financial operations, risk management, AML compliance, and project management. Proven track record in client service, process optimization, regulatory compliance and technology integration within the banking and financial services industry. Adept at leading cross-functional teams, managing product lifecycle, and enhancing operational efficiency while ensuring compliance with BSA/AML, OFAC, and regulatory standards.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Senior Representative, Client Processing

BNY
05.1999 - Current
  • Resolved issues through careful research and follow-up with customers.
  • Provided detailed performance reports for management review, facilitating data-driven decision making.
  • Supported team members in their daily tasks, fostering a cohesive and productive work environment.
  • Strengthened client relationships through excellent communication skills and consistent followup.
  • Lead financial operations and wire transfer management for tri-party transactions, ensuring compliance with AML/BSA regulations
  • Manage AML risk controls, transaction monitoring, and sanctions screening in alignment with BSA/AML and OFAC guidelines
  • Partner with IT and compliance teams to optimize internal systems, ensuring robust fraud detection, data integrity, and reporting accuracy.
  • Oversee customer behavior and transaction monitoring programs, facilitating strategic improvements and regulatory adherence.
  • Support strategic planning and process automation initiatives, improving workflow efficiency and data analysis capabilities.
  • Provide regular reporting and performance analysis, enduring risk management objectives align with corporate governance and compliance mandates.
  • Serve as a liaison between product, technology, and compliance teams, ensuring seamless integration of new AML/KYC initiatives.
  • Optimized workflow efficiency through diligent organization of tasks, documentation, and resources.
  • Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Demonstrated adaptability by successfully handling changing priorities and shifting deadlines without compromising performance standards or results delivery.
  • Enhanced company reputation by delivering exceptional customer service at all times.
  • Assisted the Federal Reserve in stabilizing the tri-party market post-2008 financial crisis, earning the BNY Mellon "People, Partnership & Performance" award (2009)
  • Promoted to Lead Operations Professional for outstanding versatility, operational efficiency, and risk management expertise.
  • Designed and implemented client service solutions, improving case workflow management and issue resolution

Government Clearance Operations

Bank of America
02.1998 - 04.1999
  • Collaborated with various departments to consolidate resource usage effectively while minimizing redundancies.
  • Improved interdepartmental communication through the development of collaborative processes and platforms.

Government Clearance Operations

CIBC Oppenheimer
08.1997 - 02.1998
  • Collaborated with various departments to consolidate resource usage effectively while minimizing redundancies.
  • Improved interdepartmental communication through the development of collaborative processes and platforms.

Government Clearance Operations

The Industrial Bank of Japan
08.1993 - 08.1997
  • Collaborated with various departments to consolidate resource usage effectively while minimizing redundancies.
  • Improved interdepartmental communication through the development of collaborative processes and platforms.

Education

BBA - Business Management

Adelphi University
Garden City, NY

Skills

  • AML/BSA Compliance Expertise
  • Product Management
  • Risk Management Strategies
  • Compliance Management
  • Cross-Functional Team Management
  • Process Optimization
  • Transaction Monitoring
  • Effective Relationship Development
  • Safety Compliance Standards
  • Government Operations Management
  • Strong Customer Relationships

Certification

BSA/AML Compliance & Anti-Corruption Training

Records Management & Business Continuity Certification

Anti-Money Laundering (AML) & OFAC Compliance Training

Timeline

Senior Representative, Client Processing

BNY
05.1999 - Current

Government Clearance Operations

Bank of America
02.1998 - 04.1999

Government Clearance Operations

CIBC Oppenheimer
08.1997 - 02.1998

Government Clearance Operations

The Industrial Bank of Japan
08.1993 - 08.1997

BBA - Business Management

Adelphi University

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Joseph Rainone