Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Ramirez

West Chester,OH

Summary

Well-qualified people manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

11
11
years of professional experience

Work History

Branch Manager

The Kable Group
11.2023 - 04.2024
  • As Branch Manager at The Kable Group, I orchestrated daily operations, ensuring seamless execution of customer service, sales, and branch management
  • Spearheaded a team of professionals, fostering an environment of growth and productivity while maintaining strict compliance with company policies and industry regulations
  • Strategic oversight included budget management, financial reporting, and implementation of operational improvements to enhance efficiency
  • Played a pivotal role in driving business development initiatives, resulting in increased market share and profitability for the branch
  • Leadership extended to talent development, where I cultivated a culture of high performance through targeted training programs and performance evaluations
  • Tenure was marked by dedication to operational excellence, customer satisfaction, and employee engagement, growing the branch GP by 25% in a short timeframe.

Talent Supply Chain Coordinator

KellyOCG
09.2022 - 11.2023
  • Provide comprehensive data and insights to optimize the supply chain, ensuring timely updates through documentation and collaborative conference calls
  • Perform meticulous candidate evaluations to shortlist top-tier prospects, and arrange interviews with hiring managers, streamlining the recruitment process
  • Conduct bill rate negotiations and employ benchmark data to maintain competitive pricing and achieve customer cost containment
  • Foster robust customer and supplier relationships through ongoing communication, address service delivery challenges proactively, and deliver strategic solutions.
  • Managed 6 agency suppliers and workforce management of 150 associates.
  • Frequent pulling of supplier performance and corrective actions as needed.
  • Increased show up rate on first day by 50%
  • Increased retention by 20%

Onsite Manager

ManpowerGroup
01.2015 - 08.2022
  • Managed payroll processes for over 100 associates, ensuring accuracy and compliance through utilization of multiple timekeeping systems
  • Developed and executed a comprehensive safety training program, including forklift and knife safety, contributing to enhanced workplace safety standards
  • Successfully introduced pay increase strategy for employees, resulting in 35% reduction in staff turnover and improved workforce morale.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed detailed plans based on broad guidance and direction.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive worker relations by addressing problems head-on and implementing successful corrective actions.

Onsite Supervisor

ManpowerGroup
10.2013 - 01.2015
  • Delivered high-quality service by aligning associate skills with client requirements, ensuring satisfaction and contributing to business retention
  • Managed administrative responsibilities to uphold organization's commitment to quality service and performance standards.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Frequently inspected production area to verify proper equipment operation.
  • Observed packing operations to verify conformance to specifications.
  • Created and managed project plans, timelines and budgets.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

Associate of Arts, Computer Science -

Southern Ohio College
Cincinnati, OH
05.2010

Skills

  • Experience with many platforms (Adp, Seibel, Workbrain, Fieldglass, Direct Office, SimpleVms, Taleo, QNavigator, Beeline, EconoMetrix, Pontoon
    Acroxrm, Workday)
  • Conflict resolution
  • Empathy
  • Problem-solving
  • Leadership
  • Organizational skills
  • HR policies and procedures expertise
  • Employment law knowledge
  • Shift Scheduling
  • Interviewing and Hiring
  • Business Development
  • Process Improvement
  • Strong team-builder
  • Staff Training
  • Key Performance Indicators
  • Experience managing multiple sites/locations (up to 6)

Timeline

Branch Manager

The Kable Group
11.2023 - 04.2024

Talent Supply Chain Coordinator

KellyOCG
09.2022 - 11.2023

Onsite Manager

ManpowerGroup
01.2015 - 08.2022

Onsite Supervisor

ManpowerGroup
10.2013 - 01.2015

Associate of Arts, Computer Science -

Southern Ohio College

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Joseph Ramirez