Joseph Ramirez
Roebling,NJ
Summary
Adaptable professional known for quickly mastering new concepts and thriving in dynamic environments. Core competencies include customer service excellence, multitasking, and effective time management. Committed to delivering positive experiences that leave a lasting impression on clients. Eager to leverage these skills to contribute to a forward-thinking team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Flight Instructor
Princeton flight school
Roebling, United States
02.2023 - Current
- Instructed and mentored for over 972 hours, enhancing student pilots' understanding of operational protocols.
- Collaborated with fellow instructors to develop and deliver pilot webinars.
- Implemented innovative teaching tactics to maximize student performance.
- Effectively communicated complex aircraft systems and flight maneuvers.
- Refined flight training techniques, enhancing student pilot precision, and safety.
- Foster teamwork among instructors to streamline training and improve student outcomes.
- Coordinated with other instructors on joint projects or initiatives such as ground school lectures or cross country flights.
Safety and Security Specialist
St. Francis Medical Center
Trenton, NJ
06.2011 - 12.2022
- Mitigated risks by ensuring conformance to policies, procedures, standards, and safety compliance protocols, while meeting regulatory and security measures/controls.
- Identified potential security risks and recommended corrective actions.
- Completed incident reports regarding violations of policies or procedures.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Member Services Representative
Office of Compliant Administration
Mercerville, NJ
12.2018 - 05.2019
- Providing exceptional customer service, implementing protocols, and investigating issues for speedy resolution in a fast-paced environment.
- Aided senior leadership during the executive decision-making process, generating daily reports to recommend correct actions and improvements.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Education
Bachelor of Arts - Communication Studies
Rowan University
05-2017
Associate of Arts - Liberal Arts
Burlington County College
01.2013
Skills
- Flight Route Optimization
- Knowledge of Airspace Compliance
- Flight Instruction Methods
- Academic Growth Evaluation
- Proficient in Radio Transmission
- Glass cockpit proficiency
Certification
- CFI: ASEL
- Commercial: ASEL, AMEL, Instrument Rating
- Complex Endorsement
- FCC Restricted Radio Operators License
- 1st Class Medical
Timeline
Certified Flight Instructor
Princeton flight school
02.2023 - Current
Member Services Representative
Office of Compliant Administration
12.2018 - 05.2019
Safety and Security Specialist
St. Francis Medical Center
06.2011 - 12.2022
Bachelor of Arts - Communication Studies
Rowan University
Associate of Arts - Liberal Arts
Burlington County College