Joseph ramirez

• Led team of up to 10 service technicians in field activities.
• Assessed operational needs and equipment availability to develop personnel schedules and assignments.
• Assessed staff capabilities regularly while offering ongoing support, mentorship, and coaching to foster a high-performance work environment.
• Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
• Managed a team of technicians, providing support and guidance for professional development.
• Reviewed and created estimates for repair orders.
• Educated office personnel and customers on technical details of repairs.

Main Responsibilities:
• Making sure vehicles are maintained and safe for our customers
• Doing preventive maintenance services on truck and trailer equipment with little or no supervision and in a timely manner
• Repairing and troubleshooting major components such as engines, transmissions and differentials, including replacing complete assemblies, turbochargers, fuel system components, etc.
• Keeping your work area clean and safe
• Using Penske’s tools and technologies to log, research and complete repairs, including basic vehicle diagnostics
• Learning new skills through Penske’s technician training
• Working on other projects and tasks as assigned by supervisor