Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Ramos

Euless,Tx

Summary

Ambitious Production manager with 5+ years of professional knowledgeable experience about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies. While also having Warehouse Management background that oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

11
11
years of professional experience

Work History

Production/Warehouse Manager

Hello Fresh
01.2019 - Current
  • Supervise receipt, dispatching, and storage of goods
  • Manage warehouse staff, equipment, and oversee production functions
  • Knowledgeable of managing and training multiple assembly lines
  • Knowledgeable of all operating mechanical and IT systems
  • Shows good documentation practices
  • Understands how to track, monitor and improve production successfully
  • Patiently manages groups of more than 50 employees, while building strong work-bonds and teamwork.
  • Managed internal operational standards and productivity targets.
  • Estimated labor requirements to support anticipated workload.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Evaluated employee performance and provided feedback and training as needed.
  • Enforced health and safety protocols to promote safe working environment.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Used warehouse management software to reconcile daily inventory.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Enforced team adherence to safety regulations and protocols.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Level 2 & 3 Security Guard

Precision Focus Security
01.2017 - 01.2018
  • Responsible for securing all sizes of events
  • Knowledgeable in setting up security camera systems
  • Quickly tracked incidents and submitted detailed reports
  • Supervised large team of security guards; training them on how to review and document footage and to properly de-escalate hostile situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded incident reports with detailed accounts of occurrences.
  • Collaborated with management to develop security policies and procedures.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Supervised team of 15+ security personnel during shift.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Conducted regular patrols of facility to detect and deter security threats.

Sales Consultant & Internet Sales Manager

Town East Ford
01.2013 - 01.2017
  • Assist with administrative responsibilities
  • Collaborate with managers to understand how products or services would be customized for each customer
  • Knowledge of products capabilities and limitations
  • Maintain 95% or higher customer satisfaction rate
  • Constructed quote prices, credit terms, customer trade-ins and other bid specifications, specific to each customer.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Trained and mentored new sales representatives.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.

Education

High School Diploma -

High School Diploma
Forney, TX
05.2012

Skills

  • Problem Solving
  • Professional Communication
  • Critical Thinking
  • Adaptability
  • Multi-tasking
  • Result Driven
  • Data Entry (Microsoft Excel / Word/Powerpoint)
  • Team Development
  • Business Forecasting
  • Resource Allocation
  • Project Management
  • Safety Management
  • Root Cause Analysis
  • Logistics
  • Material Handling Expertise
  • Cost Control
  • Metrics Management

Timeline

Production/Warehouse Manager

Hello Fresh
01.2019 - Current

Level 2 & 3 Security Guard

Precision Focus Security
01.2017 - 01.2018

Sales Consultant & Internet Sales Manager

Town East Ford
01.2013 - 01.2017

High School Diploma -

High School Diploma

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Joseph Ramos