Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Joseph Rather

Abingdon,Maryland

Summary

Experienced with managing multiple responsibilities across various domains. Utilizes strong organizational and problem-solving skills to enhance efficiency. Knowledge of effective team collaboration and adapting to dynamic environments.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Member Service Generalist

APGFCU
03.2019 - Current
  • Open new Memberships accounts
  • Process teller transactions
  • Interview members for loan applications, disburse loans and discuss alternative products for denied loans
  • Provide notary services
  • Discover members' needs and find the products that help save money and increase wealth
  • Identify debt from other institutions in order to cross sell loan products
  • Audit loan for disbursal
  • Correct errors in members' accounts.

Relationship Banker

M&T
08.2015 - 03.2019
  • Identifying customer needs in retail banking
  • Involved in customer experience through lobby management, servicing and sales interactions for retail customers
  • Knowledge in customer products such as checking accounts Savings accounts, and CD's
  • Originating loan applications such as credit cards, loans, and home equity line of credit
  • As Relationship bankers you must acquire your NMLS for home equity line of credit
  • Responsible for making sales service and identifying referral opportunities to support overall branch goals
  • Setting up appointments with customers and Financial consultants by using Outlook
  • Ability to interpret Banking laws and regulation for Loan applications, FDIC for deposit amounts, Regulation D for savings reserves, and rules for business account openings
  • 605 Forfar court Abingdon, Maryland, 21009 4434681499 josephrather2@gmail.com
  • Responsible for making cash transactions in the teller line
  • Making sure the cash drawer is balanced for each business day
  • Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP))
  • Originating Heloc applications and closing heloc loans as well.

Pick Mod (Sorter)

09.2014 - 07.2016
  • Sorting items in the correct bin for items to be picked for shipped packaging
  • Taking sorted items and relocating them to the pick mod belt for packing
  • Separating bulky items for packing

Warehouse Associate

KOHLS WAREHOUSE
06.2014 - 07.2016
  • Using forklift, 2 end pallets and Cherry picker to receive packages to move from truck into pick mod.

Electronic Retail Associate

HH GREGG
10.2013 - 07.2014
  • Engage with customers in finding the best solution for electronic and appliance needs
  • Pick up the phone to schedule appointments and solve customer issues with servicing and products
  • Making sure all price tags were up to date for every product
  • Product knowledge for all Electronic and Appliances.

Customer Service Associate

WALT DISNEY WORLD
01.2013 - 09.2013
  • Educating customers on Disney Product
  • Providing Excellent customer service
  • Having knowledge on park events and park locations
  • Cash Handling if working register and making sure the register is balanced.

Office Administration

ROSIE'S ASSISTED LIVING
01.2008 - 02.2013
  • Setting up weekly menus for residents meals
  • Implementing and organizing schedules for residents' doctor appointments and adult day care arrivals
  • Filling and setting up payroll for employees,
  • Maintenance for computers, time clock, and surveillance cameras, engage with residents during activities and assistance.

Education

High School Diploma - undefined

Bel Air High School

Business Administration

Harford Community College
30 credits)

Skills

  • Ability to build computers along with installing OS systems
  • Experience with setting up virtual machines through type 2 hypervisors VM ware, Oracle Virtual box and
  • Hyper-V Type 1 hypervisor experience (proxmox)
  • Basic Linux terminal command knowledge with Ubuntu and Arch based distros

Certification

  • CompTIA A+
  • CompTIA Security +

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Member Service Generalist - APGFCU
03.2019 - Current
Relationship Banker - M&T
08.2015 - 03.2019
Pick Mod (Sorter) -
09.2014 - 07.2016
Warehouse Associate - KOHLS WAREHOUSE
06.2014 - 07.2016
Electronic Retail Associate - HH GREGG
10.2013 - 07.2014
Customer Service Associate - WALT DISNEY WORLD
01.2013 - 09.2013
Office Administration - ROSIE'S ASSISTED LIVING
01.2008 - 02.2013
Bel Air High School - High School Diploma,
Harford Community College - , Business Administration
Joseph Rather