JOSEPH RATHER

• Disbursed over 2 million in personal and auto loans
• Conduct wire transactions up to 150000.00
• Open new Memberships accounts
• Process teller transactions
• Interview members for loan applications, disburse loans and discuss alternative products for denied loans
• Provide notary services
• Discover members' needs and find the products that help save money and increase wealth
• Identify debt from other institutions in order to cross sell loan products
• Audit loan for disbursal
• Correct errors in members' accounts
• Provided excellent customer service and achieved a high rate of client satisfaction and retention
• Referred clients to in-house financial experts as needed
• Worked to ensure the confidentiality and privacy of clients
• Brought forth expertise in Microsoft Office Suite, banking databases, and other pertinent software
• Adhered to bank policies and facilitated safe and protected transactions

Closed Over 3 million in Home Equity line of credits

• Conducted Wire transactions up to 100000.00
• Identifying customer needs in retail banking
• Involved in customer experience through lobby
• Management, servicing and sales interactions for retail customers
• Knowledge in customer products such as checking accounts Savings accounts, and CD's
• Originating loan applications such as credit cards, loans, and home equity line of credit
• As Relationship bankers you must acquire your NMLS for home equity line of credit
• Responsible for making sales service and identifying referral opportunities to support overall branch goals
• Setting up appointments with customers and Financial consultants by using Outlook
• Ability to interpret Banking laws and regulation for Loan applications, FDIC for deposit amounts, Regulation D for savings reserves, and rules for business account openings
• Responsible for making cash transactions in the teller line
• Making sure the cash drawer is balanced for each business day
• Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP))
• Originating Home equity line of credit applications and closing Home equity line of credit loans

• Using forklift, 2 end pallets and Cherry picker to receive packages to move from truck into pick mod
• Sorting items in the correct bin for items to be picked for shipped packaging
• Taking sorted items and relocating them to the pick mod belt for packing
• Separating bulky items for packing
• Maintained, inspected, and organized the warehouse
• Loaded and unloaded packages in a fast-paced warehouse environment
• Followed all instructions and safety procedures during assembly

• Engage with customers in finding the best solution for electronic and appliance needs
• Pick up the phone to schedule appointments and solve customer issues with servicing and products
• Making sure all price tags were up to date for every product
• Maintained up to date knowledge of all retail promotions
• Adhered to all store policies, rules, and regulations
• Handled all merchandise with care and packed customer bags neatly
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• Educating customers on Disney Product
• Having knowledge on park events and park locations
• Cash Handling if working register and making sure the register is balanced
• Brought forth excellent customer service skills and a commitment to customer satisfaction

• Setting up weekly menus for residents meals
• Implementing and organizing schedules for residents doctor appointments and adult day care arrivals
• Maintenance for computers, time clock, and surveillance cameras
• Engage with residents during recreational activities and assistance
• Troubleshoot computer issues with client computers printers and VoIP phone system
• Managed telephone and email communication systems and maintained office supplies ordering office supplies with accuracy
• Managed office mail, payroll distribution, and the physical setting of the front office