Joseph Rathgeber
Silver Spring,Maryland
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Part Time Manager
Lucky Buns
Washington DC
- Instituted a culture of continuous improvement where employees were encouraged to identify inefficiencies or bottlenecks in existing processes leading to ongoing enhancements of time management practices.
- Collaborated with cross-functional teams to establish deadlines and ensure timely project completions.
- Performed cash outs and closing procedures.
- Managed staff throughout dinner shifts.
Bartender
Circa
McLean, VA
09.2023 - 04.2025
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Bartender
Yardbird
Washington DC
11.2022 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barback
Clyde's
Washington, District
08.2021 - 12.2022
- Restocked four bars throughout evening to assist bar and wait staff.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Monitored dining room inventory and replenished as necessary.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported needs of bar and wait staff who attended to specific needs of countless customers daily for a high volume restaurant.
Dock Staff
Guest Services
Washington , DC
09.2020 - 08.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped average of 100 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Developed and maintained courteous and effective working relationships.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Maintained boats, kayaks, canoes on dock.
- Assisted customers with use and safety guidelines of all boats, kayaks and canoes.
Education
Building Trades-Concentration in Electrical Wiring
Montgomery College
High School Diploma -
St. John's College High School
05.2020
Skills
- Stocking and replenishing
- Good listening skills
- Quality Management
- Excellent work ethic
- Flexible & Adaptable
- Leadership
- Detail-oriented
- Adaptability
- Teambuilding
- Hand and Power Tool Operation
- Standard Operating Procedures Understanding
- Worksite Safety and Maintenance
Certification
First Aid
CPR
Skills
- Safe Work Practices
- Wire Strippers
- Electrical Wiring and Fixtures
- Electrical Safety
Timeline
Bartender
Circa
09.2023 - 04.2025
Bartender
Yardbird
11.2022 - 12.2023
Barback
Clyde's
08.2021 - 12.2022
Dock Staff
Guest Services
09.2020 - 08.2021
High School Diploma -
St. John's College High School
Part Time Manager
Lucky Buns
Building Trades-Concentration in Electrical Wiring
Montgomery College
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