Joseph Raxter
Summary
Adept at operations management and team leadership, I significantly enhanced team productivity and compliance at BJ Energy Solutions. Leveraging skills in coaching and performance monitoring, I fostered a culture of excellence, achieving notable improvements in safety, efficiency, and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Operations Supervisor
BJ Energy Solutions
09.2020 - 05.2024
- Returned to Field Supervisor position after company went through a restructuring and subsequent downsizing. Quickly returned to the position of Operations Supervisor as the company grew.
- Responsible for coordinating all aspects of a completions job from initial client meetings through job cleanup.
- Managed daily operational safety and performance of up to 45 employees and up to $30,000,000 of equipment.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Operations Supervisor
BJ Services
06.2017 - 09.2020
- Originally hired as a Field Supervisor, but quickly rose to Operations Supervisor role.
- Responsible for coordinating all aspects of a completions job from initial client meetings through job cleanup.
- Managed daily operational safety and performance of up to 45 employees and up to $30,000,000 of equipment.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Senior Driver
Machinery Auctioneers Of Texas
01.2016 - 06.2017
- Improved on-time delivery rates by optimizing driving routes and implementing efficient scheduling practices.
- Enhanced customer satisfaction through timely deliveries, professional communication, and adherence to safety protocols.
- Collaborated with dispatchers to ensure accurate delivery instructions and seamless coordination of pickups and dropoffs.
- Maintained a clean driving record, resulting in lower insurance premiums for the company.
- Streamlined loading and unloading processes for quicker turnaround times and increased daily deliveries.
- Ensured compliance with weight limits, reducing potential fines and maintaining a safe work environment.
- Trained new drivers on company policies, route optimization techniques, and safe driving habits, increasing overall team efficiency.
- Conducted pre-trip inspections to identify potential issues before hitting the road, minimizing breakdowns and delays.
- Implemented an organized documentation system for tracking hours of service logs, maintenance records, and delivery receipts.
- Navigated challenging weather conditions safely while still meeting deadlines, ensuring client satisfaction without compromising safety standards.
- Assisted in warehouse operations when needed for more efficient inventory management and order preparation processes.
- Communicated proactively with supervisors regarding any unexpected delays or changes in planned routes to maintain transparency within the team.
- Performing regular vehicle maintenance checks along with resolving minor issues quickly contributing towards minimal downtime.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
Field Supervisor
Sanjel USA
06.2011 - 12.2015
- Originally hired as an entry level employee, but quickly rose to Field Supervisor during my first year.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations to ensure the safety and efficiency of employees.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
Dedicated Driver
Swift Transportation
01.2007 - 06.2011
- Improved delivery efficiency by optimizing routes and adhering to strict schedules.
- Ensured customer satisfaction with timely deliveries and professional communication.
- Maintained safe driving record by following all rules of the road and using defensive driving techniques.
- Assisted in loading and unloading cargo, ensuring proper handling of goods during transport.
- Managed time effectively to meet tight deadlines while maintaining a high level of service quality.
- Collaborated closely with dispatchers for accurate information on pick-up locations, directions, and special instructions.
- Exceeded performance expectations consistently through dedication to punctuality, accuracy, and professionalism in daily tasks.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Internet Sales Manager
Bluebonnet Ford
09.2005 - 01.2007
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
Finance Manager
Cutter Pontiac, Buick, GMC
06.2003 - 09.2005
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Processed invoices and contacted appropriate parties for timely payment receipt.
Special Finance Manager
Pflueger Acura
01.2001 - 06.2003
- Monitored monthly departmental goals, adjusting strategies as necessary to consistently meet or exceed targets.
- Played an integral role in the dealership''s overall growth by consistently delivering exceptional results within the special finance department.
- Assisted customers in understanding their credit scores and provided guidance on how to improve them for future financing opportunities.
- Streamlined the credit application process for faster approvals, leading to improved customer satisfaction.
- Increased special financing approvals by developing strong relationships with lenders and maintaining a thorough understanding of their guidelines.
- Interviewed customers, evaluated histories and offered options.
- Negotiated favorable terms with lenders for customers in unique financial situations, providing them access to vehicle ownership opportunities.
- Cultivated long-term relationships with repeat clients by consistently delivering personalized service and flexible financing solutions.
- Helped sales team complete sales and finalize process.
Infantry Team Leader
United States Marine Corps
05.1995 - 06.1998
Education
Associate of Applied Science - Administration of Justice
Honolulu Community College
Honolulu, HI2001
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Team Supervision
- Coaching and Mentoring
- Team Leadership
- Safety oversight
- Team Training
- Employee Development
- Customer Relations
- Compliance Management
- Scheduling Coordination
References
- Dave Hodgess - Frac Manager - BJ Energy Solutions - 318-828-0080
- Todd Wallace - Frac Manager - BJ Energy Solutions - 940-613-7313
- Terry Dickerson - Owner - Machinery Auctioneers of Texas - 210-648-2225
Timeline
Operations Supervisor
BJ Energy Solutions
09.2020 - 05.2024
Operations Supervisor
BJ Services
06.2017 - 09.2020
Senior Driver
Machinery Auctioneers Of Texas
01.2016 - 06.2017
Field Supervisor
Sanjel USA
06.2011 - 12.2015
Dedicated Driver
Swift Transportation
01.2007 - 06.2011
Internet Sales Manager
Bluebonnet Ford
09.2005 - 01.2007
Finance Manager
Cutter Pontiac, Buick, GMC
06.2003 - 09.2005
Special Finance Manager
Pflueger Acura
01.2001 - 06.2003
Infantry Team Leader
United States Marine Corps
05.1995 - 06.1998
Associate of Applied Science - Administration of Justice
Honolulu Community College
Similar Profiles
Dashod BAllDashod BAll
Machine Operator at BJ Energy SolutionsMachine Operator at BJ Energy Solutions
DAVID GODWINDAVID GODWIN
Materials Planner at BJ Energy Solutions LLCMaterials Planner at BJ Energy Solutions LLC
Brandon GeorgeBrandon George
Supervisor at BJ Energy ServicesSupervisor at BJ Energy Services