Joseph Raxter
Summary
Adept at operations management and team leadership, I significantly enhanced team productivity and compliance at BJ Energy Solutions. Leveraging skills in coaching and performance monitoring, I fostered a culture of excellence, achieving notable improvements in safety, efficiency, and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Operations Supervisor
BJ Energy Solutions
2020.09 - 2024.05
- Returned to Field Supervisor position after company went through a restructuring and subsequent downsizing. Quickly returned to the position of Operations Supervisor as the company grew.
- Responsible for coordinating all aspects of a completions job from initial client meetings through job cleanup.
- Managed daily operational safety and performance of up to 45 employees and up to $30,000,000 of equipment.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Operations Supervisor
BJ Services
2017.06 - 2020.09
- Originally hired as a Field Supervisor, but quickly rose to Operations Supervisor role.
- Responsible for coordinating all aspects of a completions job from initial client meetings through job cleanup.
- Managed daily operational safety and performance of up to 45 employees and up to $30,000,000 of equipment.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Senior Driver
Machinery Auctioneers Of Texas
2016.01 - 2017.06
- Improved on-time delivery rates by optimizing driving routes and implementing efficient scheduling practices.
- Enhanced customer satisfaction through timely deliveries, professional communication, and adherence to safety protocols.
- Collaborated with dispatchers to ensure accurate delivery instructions and seamless coordination of pickups and dropoffs.
- Maintained a clean driving record, resulting in lower insurance premiums for the company.
- Streamlined loading and unloading processes for quicker turnaround times and increased daily deliveries.
- Ensured compliance with weight limits, reducing potential fines and maintaining a safe work environment.
- Trained new drivers on company policies, route optimization techniques, and safe driving habits, increasing overall team efficiency.
- Conducted pre-trip inspections to identify potential issues before hitting the road, minimizing breakdowns and delays.
- Implemented an organized documentation system for tracking hours of service logs, maintenance records, and delivery receipts.
- Navigated challenging weather conditions safely while still meeting deadlines, ensuring client satisfaction without compromising safety standards.
- Assisted in warehouse operations when needed for more efficient inventory management and order preparation processes.
- Communicated proactively with supervisors regarding any unexpected delays or changes in planned routes to maintain transparency within the team.
- Performing regular vehicle maintenance checks along with resolving minor issues quickly contributing towards minimal downtime.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
Field Supervisor
Sanjel USA
2011.06 - 2015.12
- Originally hired as an entry level employee, but quickly rose to Field Supervisor during my first year.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations to ensure the safety and efficiency of employees.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
Dedicated Driver
Swift Transportation
2007.01 - 2011.06
- Improved delivery efficiency by optimizing routes and adhering to strict schedules.
- Ensured customer satisfaction with timely deliveries and professional communication.
- Maintained safe driving record by following all rules of the road and using defensive driving techniques.
- Assisted in loading and unloading cargo, ensuring proper handling of goods during transport.
- Managed time effectively to meet tight deadlines while maintaining a high level of service quality.
- Collaborated closely with dispatchers for accurate information on pick-up locations, directions, and special instructions.
- Exceeded performance expectations consistently through dedication to punctuality, accuracy, and professionalism in daily tasks.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Internet Sales Manager
Bluebonnet Ford
2005.09 - 2007.01
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
Finance Manager
Cutter Pontiac, Buick, GMC
2003.06 - 2005.09
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Processed invoices and contacted appropriate parties for timely payment receipt.
Special Finance Manager
Pflueger Acura
2001.01 - 2003.06
- Monitored monthly departmental goals, adjusting strategies as necessary to consistently meet or exceed targets.
- Played an integral role in the dealership''s overall growth by consistently delivering exceptional results within the special finance department.
- Assisted customers in understanding their credit scores and provided guidance on how to improve them for future financing opportunities.
- Streamlined the credit application process for faster approvals, leading to improved customer satisfaction.
- Increased special financing approvals by developing strong relationships with lenders and maintaining a thorough understanding of their guidelines.
- Interviewed customers, evaluated histories and offered options.
- Negotiated favorable terms with lenders for customers in unique financial situations, providing them access to vehicle ownership opportunities.
- Cultivated long-term relationships with repeat clients by consistently delivering personalized service and flexible financing solutions.
- Helped sales team complete sales and finalize process.
Infantry Team Leader
United States Marine Corps
1995.05 - 1998.06
Education
Associate of Applied Science - Administration of Justice
Honolulu Community College
Honolulu, HI2001
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Team Supervision
- Coaching and Mentoring
- Team Leadership
- Safety oversight
- Team Training
- Employee Development
- Customer Relations
- Compliance Management
- Scheduling Coordination
References
- Dave Hodgess - Frac Manager - BJ Energy Solutions - 318-828-0080
- Todd Wallace - Frac Manager - BJ Energy Solutions - 940-613-7313
- Terry Dickerson - Owner - Machinery Auctioneers of Texas - 210-648-2225
Timeline
Operations Supervisor
BJ Energy Solutions
2020.09 - 2024.05
Operations Supervisor
BJ Services
2017.06 - 2020.09
Senior Driver
Machinery Auctioneers Of Texas
2016.01 - 2017.06
Field Supervisor
Sanjel USA
2011.06 - 2015.12
Dedicated Driver
Swift Transportation
2007.01 - 2011.06
Internet Sales Manager
Bluebonnet Ford
2005.09 - 2007.01
Finance Manager
Cutter Pontiac, Buick, GMC
2003.06 - 2005.09
Special Finance Manager
Pflueger Acura
2001.01 - 2003.06
Infantry Team Leader
United States Marine Corps
1995.05 - 1998.06
Associate of Applied Science - Administration of Justice
Honolulu Community College
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