Summary
Work History
Education
Skills
Timeline
Generic

Joseph Resendez

Riverside,CA

Summary

Proven to excel in high-pressure environments, I leveraged my commercial driving and customer rapport skills at Crown, United Van Lines to enhance service delivery and efficiency. Achieving a significant improvement in route targets, my adept handling of shipping, packaging, and maintenance tasks underscored a commitment to excellence and client satisfaction.

Work History

DRIVER / MOVER

CROWN, UNITED VAN LINES
Jurupa, CA
1.20-10 - 2.10-22
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Verified the contents of inventory loads against shipping papers.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Assisted in loading and unloading vehicles to ensure safe transport of goods.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Assisted with loading and unloading freight when necessary.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Collected payments for goods delivered or unloaded.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Completed necessary paperwork and documentation for deliveries.
  • Secured merchandise, avoiding damage during transportation.
  • Performed minor vehicle maintenance tasks to prevent disruptions.
  • Followed routes assigned by dispatchers to meet delivery objectives.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Drove trucks to and from job sites to deliver supplies.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Coordinated with warehouse staff for efficient cargo loading and unloading.
  • Delivered goods and services to customers on time and in excellent condition.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed household errands and other essential duties.
  • Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
  • Lifted heavy objects using correct lifting techniques to avoid injury.
  • Coordinated with team members to ensure smooth and efficient moving operations.
  • Disassembled and reassembled furniture as required, keeping track of all components.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Organized storage units prior to loading them into the truck or van; stacking heavier items on the bottom and lighter ones on top.
  • Communicated with customers regarding moving needs and deadlines.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Moved customer boxes to and from trucks, working quickly to maintain schedules.
  • Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
  • Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Completed paperwork accurately including inventory lists of all items moved and delivery receipts.
  • Operated moving trucks and vehicles, adhering to traffic laws and regulations.
  • Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move.
  • Transported materials and pallets between areas.
  • Utilized hand trucks, dollies, and other equipment to move heavy items safely.
  • Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
  • Participated in ongoing training to improve moving techniques and customer service skills.
  • Assisted in estimating costs and timeframes for moving projects.
  • Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Provided customers with advice on how best to pack their belongings for safe transport.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
  • Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
  • Conducted pre-move surveys to estimate the volume and type of items for moving.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Walked through customer sites with checklists to verify job completion.
  • Kept detailed records of items moved, ensuring accountability and loss prevention.
  • Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
  • Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Assembled furniture at the customer's new residence or business premises.
  • Secured items in truck by strapping over protective padding.
  • Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.
  • Provided excellent customer service, addressing clients' concerns and questions promptly.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Palletized boxes to increase movement and shipment efficiency.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Loaded and unloaded company trucks with tools, equipment and furniture.
  • Packed household goods, labeling boxes accurately for easy unpacking.
  • Packed boxes and stock using organizational guidelines.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
  • Demonstrated flexibility, adapting to unexpected changes or challenges during moves.

Education

GED -

RUBIDOUX H.
Riverside, CA
06-1987

Skills

  • Delivery pickup
  • Load monitoring
  • Commercial driving
  • Daily logging
  • Basic vehicle repairs
  • Basic vehicle maintenance
  • Shipping and packaging
  • Customer rapport

Timeline

DRIVER / MOVER

CROWN, UNITED VAN LINES
1.20-10 - 2.10-22

GED -

RUBIDOUX H.
Joseph Resendez