Joseph Reyes
Savannah
Summary
Extensive background and proven track record in customer service. Diligent in completing tasks and ability to adapt quickly in fast paced environments in order to deliver customer satisfaction. Demonstrate effective communication and collaborate with team members to accomplish objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In Plant Solutions Specialist
MSC Industrial Direct
06.2025 - Current
- Stationed as the rep for International Paper Savannah Mill
- Assisted in identifying client needs to develop tailored solutions
- Collaborated with team members to enhance customer satisfaction
- Engaged in training sessions to improve product knowledge and service techniques
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Recommended new products and services to customers.
Loading Team Supervisor
Savannah Distributing Company
01.2023 - 06.2025
- Trained in inventory optimization and receiving incoming shipments
- Received forklift certification
- Handled new products
- Mapped delivery routes
- Oversaw product being loaded onto trucks/ loading team
- Coordinated with forklift operators
- Prepared invoices and driver logs
- Received Department of Transportation certification
- Transitioned to new company warehouse
- Monitored conveyor belt system
- Communicated missing products and investigated product inquiries
- Coordinated truck rotations
- Communicated with logistics team for any changes in routing or load sequence
- Involved in creating warehouse medical plan of action
- Oversaw bottle/dynamic case pick lanes
- Loaded product onto conveyor belt
Kitchen Manager
Bernie's Oyster House
05.2019 - 08.2022
- Cleaned and prepared kitchen prior to opening and ending shifts
- Ensured inventory levels were stocked and ingredients were readily available
- Supervised and participated in food preparation
- Aided in exporting food to dining room
- Upheld quality control and strived for customer satisfaction
Education
BBA - Business Management
Georgia Southern University
Statesboro, GA12-2022
Skills
- Data entry
- Product knowledge
- Customer relationship management
- Teamwork
- Leadership
- Planning and organization
- Communication
- Problem Solving
- Attention to Detail
- Adaptability
Certification
NRA Clay Target Instructor
Forklift Certified
Department of Transportation Certified(Previously)
CPR Certified
Timeline
In Plant Solutions Specialist
MSC Industrial Direct
06.2025 - Current
Loading Team Supervisor
Savannah Distributing Company
01.2023 - 06.2025
Kitchen Manager
Bernie's Oyster House
05.2019 - 08.2022
BBA - Business Management
Georgia Southern University
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