Joseph Reynosa

Workers Compensation, Workplace Safety, and Ergonomics

• Responsible for all multi-state Workers’ Compensation Claims: file WC claims with Workers’ Compensation carrier, act as liaison with employees and managers, medical office, Workers’ Compensation carrier & broker; work with managers to fully utilize return to work program
• Provide employees with proper paperwork to seek medical treatment
• Prepare and send letters and documentation to employees regarding approved workers’ compensation leaves
• Partner with workers’ compensation adjusters and brokers to ensure claims are handled appropriately to the benefit of the employee and the University and in compliance with applicable regulations
• Proactively engage employees in the return-to-work process and facilitate necessary return to work process steps
• Track all workers’ compensation claims and manage the OSHA 300 log reporting
• Manage all University requests for ergonomic assessments, provide ergonomic recommendations to employees, handle all requests for ergonomic equipment, and support with securing necessary ergonomic equipment to support with a safe and productive work environment
• Identify when an ergonomic request should be managed through the Work Accommodation process and facilitate appropriate request and approval process steps
• Process employees’ ergonomic property assignments in Workday for tracking purposes
• Identify gaps in processes, procedures, or compliance for resolution and escalate to the Human Resources Manager of Operations

Work Accommodations

• Engage in the interactive process with employees who request reasonable work accommodations due to a disability; thoroughly assess each accommodation request to fully understand the need, business impact, and implications of federal, state, and local law; partner with Human Resource leadership and/or Employee Relations Partner on complex cases
• Develop, maintain and provide required paperwork and notices relating to accommodation requests; ensure employee is placed on leave in Workday and Payroll
• Ensure timely entry of leave related absences in Workday as unpaid time off, vacation, sick leave and/or floating holiday and ensure those absences are processed by Payroll
• Accurately respond to state, local, and general inquiries relating to Workers’ Compensation, leaves and accommodations; Accurately respond to state department requests for payment and wage benefits for eligible leave of absences
• Ensure those on leave of absence are notified of their benefit continuation rights and continue to pay their per paycheck benefit premiums to continue benefits; Follow standard procedure to manage non-payment of benefits
• Monitor and track all LOA’s and accommodations and provide weekly reporting to the Human Resources Manager

Human Resources Compliance

• Review all employment agreements generated for new hires by the HR Generalist to ensure accuracy and compliance with the Academy’s employment agreement standards; identify corrections to be made or approve each agreement by the deadline provided by the HR Generalist
• Ensure employees are properly informed of their rights, company policies and procedures in a timely manner
• Maintain confidentiality regarding disclosed health matters and protected health information in compliance with HIPAA regulations
• Appropriately apply rules, laws and policies to support the human resources department
• Perform other duties as assigned by the Human Resources Operations Manager.

• Handle matters related to recruitment, hiring, staffing, benefits administration, open enrollment, employee relations
• Worked with hiring managers to recruit and fill positions needed for their respective departments (generated and directed Recruitment and Employment Authorizations for necessary signatures, generated job descriptions, facilitated posting job advertisements on internal and external sites, updated managers on recruitment activity, facilitated distribution of applicant materials to hiring and department managers)
• Reviewed and screened applicant resumes to identify qualified candidates
• Facilitated New Hire onboarding (generating Offer Letters of Employment, send New Hire Notification to necessary “need to know” departments, create and send New Hire Emails and Information
• Spearheaded the transfer of HNU recruitment and hiring process to ADP Workforce Now, that enhanced overall operational efficiency across various departments
• Conduct New Hire Orientation, follow up with necessary new hire documents to complete the employee file
• Coordinate benefit information for new hires
• Assist in exit and separation processes, data entry, prevention of harassment training, surveys, and training
• Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
• Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
• Reconcile and audit monthly carrier invoices (Medical, Dental, Vision, Life Insurance, Voluntary Life Insurance, other voluntary benefits)
• Answer employee questions regarding payroll, benefits and human resources policies and procedures, background and MVR Checks
• Create and maintain employment records in various databases (Connect, Blackbaud, ADP Workforce Now)
• Conducted routine HR audits to ensure data accuracy in personnel files and benefit enrollments
• Create, maintain, and update HR documents: Employee Handbook, Employee Benefits Guide, Onboarding Guide for Managers and New Hires, Organizational Chart, updated Employee Monthly Changes, Campus Directory, Advertisement Expenses, I-9 Verifications, Policy and Procedure Documents, etc
• Identify new approaches and procedures to affect continual improvements in efficiency of the HR Department and services performed
• In conjunction with, under the direction of the HR Director, provide guidance on staffing issues, resolving issues, and escalating when appropriate
• In addition to these core duties, responsible for special projects and other duties as assigned including employee newsletters, surveys, and benefits open enrollment’s
• Provide administrative support to Human Resources Director, as needed.

• Facilitate screening/hiring process, handle HR functions, focus on and update Taleo for talent acquisition, performance, learning, training and development, act as the HR liaison for store employees
• Managed employee data and privacy to keep employee information confidential per organizational privacy policies
• Organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance
• Balance the vault and other cash functions daily, distribute reports from My Macy’s Portal to management team
• Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public
• Performs other duties as assigned.