Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline

Joseph Ricciardi

Hopewell Jct,New York

Summary

Motivated with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over 5 years in produce and warehouse department management.

Overview

7
7
years of professional experience

Work History

Produce Clerk

Topps Supermarket
04.2021 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.

Warehouse and Receiving

JT Roselle Lighting & Supply
08.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High school diploma - Criminal Justice/Psychology

Arlington High School/duchess Community College, Hopewell Junction, NY
05-2026

Skills

  • Cleaning Experience
  • Food Safety
  • Pallet Jack
  • Heavy Lifting
  • Retail Sales
  • Load & Unload
  • Food Preparation
  • Packaging
  • Produce Experience
  • Customer service
  • Strong work ethic
  • Positive attitude
  • Stock rotation
  • Cleaning and sanitation
  • Shelf stocking
  • Pallet jack operation
  • Food preparation
  • Box cutter and pallet jack safety
  • Flexible schedule

Accomplishments

  • Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
  • Assisted customers by locating requested items quickly, which reduced the number of calls on the customer service desk by 80%.

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Warehouse and Receiving - JT Roselle Lighting & Supply
08.2022 - 01.2023
Produce Clerk - Topps Supermarket
04.2021 - Current
Arlington High School/duchess Community College - High school diploma, Criminal Justice/Psychology

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Joseph Ricciardi