JOSEPH RIRO
Atlanta,GA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving.
Overview
15
15
years of professional experience
Work History
Business Loans Manager
MWALIMU NATIONAL CREDIT UNION
Nairobi, KE
01.2019 - 01.2024
- Spearheaded the development and roll-out of the core banking system, credit origination, digital credit application, and mobile banking platform project.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Head of Credit risk Management
UNAITAS CREDIT UNION
Nairobi, KE
01.2015 - 01.2019
- Delivered comprehensive credit risk training to over 35 team members, enhancing departmental knowledge and capabilities
- Collaborated closely with sales and operations teams to align credit risk policies with overarching business strategies
- Orchestrated cross-departmental collaboration, reducing turnaround time for credit analysis by 30% and boosting customer satisfaction.
- Improved the accuracy of credit risk ratings by refining existing methodologies and incorporating new quantitative metrics.
- Improved the accuracy of risk ratings by refining existing methodologies and incorporating new quantitative metrics.
- Developed a comprehensive training program to enhance the skills of junior team members in credit analysis and risk management techniques.
- Provided expert advice during negotiations with borrowers experiencing financial difficulties, working towards mutually beneficial resolutions that minimized losses.
- Ensured compliance with regulatory requirements by staying up-to-date on industry changes and adjusting practices accordingly.
- Collaborated with cross-functional teams to establish effective risk management policies and procedures.
- Evaluated emerging risks within the market, recommending adjustments to credit policies as needed to protect against negative impacts on portfolio performance.
- Reviewed competitor practices and industry benchmarks to ensure alignment with best-in-class standards for efficient credit risk management.
- Played an integral role in the development of strategic plans, incorporating credit risk considerations to ensure sustainable growth and profitability for the business.
Commercial Credit Analyst
AFRICAN BANKING CORPORATION (ABC)
Nairobi, KE
01.2012 - 01.2014
- Worked with credit colleagues, lenders, lending assistants, and other departments on a routine basis, demonstrating strong communication and teamwork skills throughout
- Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
- Enhanced credit risk assessment by conducting thorough financial statement analysis and cash flow projections.
- Supported special projects within the Credit Analysis and Credit Documentation Department as required.
- Conducted presentations to upper management and executive teams for loan recommendations.
- Analyzed customer data such as financial statements to determine level of risk involved in extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Micro Credit Officer
KENYA COMMERCIAL BANK-KCB GROUP
Embu, KE
01.2009 - 01.2011
- Evaluated the creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
- Conducted regular account reviews to proactively identify potential risks in the credit portfolio, taking corrective actions as needed.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
- Optimized lending practices by maintaining up-to-date knowledge of industry trends and regulatory requirements.
Education
Master of Science in Business Analytics -
MERCER UNIVERSITY
12.2025
MBA - Finance
KENYATTA UNIVERSITY
07.2024
Associate of Arts - Leadership
Strathmore University-School of Business
12.2022
Bachelor of Arts (Economics & Sociology) -
UNIVERSITY OF NAIROBI
01.2007
Associate of Arts - Accounting
Strathmore University-School of Accountancy
01.2004
Skills
- Portfolio Management
- Policy Implementation
- Team Leadership
- Project Management
- Negotiation
- Operations Management
- Strategic Planning
- Complex Problem-Solving
- Staff Training and Development
- Managing Operations and Efficiency
- Verbal and written communication
- Customer Relationship Management (CRM)
- Cross-Functional Teamwork
Accomplishments
- Successful Implementation of ERP and Credit Scoring system at Mwalimu National Sacco
- Introduction and Championing mortgage solution roll out to Teachers in Kenya.
- Reduction of Non-Performing Loan book to a single of 7%.
- Successfully led in Loan origination and mobile banking app development project.
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Business Loans Manager
MWALIMU NATIONAL CREDIT UNION
01.2019 - 01.2024
Head of Credit risk Management
UNAITAS CREDIT UNION
01.2015 - 01.2019
Commercial Credit Analyst
AFRICAN BANKING CORPORATION (ABC)
01.2012 - 01.2014
Micro Credit Officer
KENYA COMMERCIAL BANK-KCB GROUP
01.2009 - 01.2011
Master of Science in Business Analytics -
MERCER UNIVERSITY
MBA - Finance
KENYATTA UNIVERSITY
Associate of Arts - Leadership
Strathmore University-School of Business
Bachelor of Arts (Economics & Sociology) -
UNIVERSITY OF NAIROBI
Associate of Arts - Accounting
Strathmore University-School of Accountancy