Joseph Rizzuto
Malverne,NY
Summary
Experienced business and restaurant professional with a bachelor's degree in business, management, and economics from The State University of New York. Seeking a permanent career opportunity in the Human Resources field to utilize my transferable skills and pave a new path.
Overview
19
19
years of professional experience
Work History
Sabbatical
Returning Student
01.2022 - 12.2024
- Temporarily left the workforce post-pandemic for a personal medical procedure, and to care for an elderly family member, I returned to school and received a Bachelor's during this time to expand my options for future opportunities
- Eager to return to the workforce with my new education credentials and transferable skills to advance my career in a Human Resources role
General Manager / Operations Manager / Manager
The Harrison / Luigi's Restaurant and Bar
03.2012 - 01.2021
- Worked closely with the owner of these 2 restaurants to deliver new service standards and maximize efficiency in operations
- Managed daily cash intake, reconciliation, payroll, and most human resources functions regarding employee selection, training, development, evaluation, retention, mentoring, job rotation et al.
- Expertly managed staff to improve performance, job satisfaction, and equitable division of work
- Successfully implemented new processes to streamline operations to adhere to newly created time standards to improve productivity and increase sales
- Effectively inspired employees through mentorship
- Supervised marketing team for social media output / long-term promotional and advertising objectives to enhance the firm’s image and attract top talent
- Proficient with MS Word, Excel, PowerPoint, MS Teams, Blackboard, Brightspace, Dropbox, TripleSeat, Micros, Aloha, and other software systems
Supervisor/Service Manager/server/bartender
Hillstone Restaurant Group
03.2006 - 01.2012
- Tasked with upholding Houston’s/Hillstone’s uniquely high standards
- Maintained product quality through organized expediting that prioritized speed, precision, cleanliness, and professionalism
- Responsible for daily inventory to ensure quality and quantity of inventory for each day’s service averaging $40,000 in sales.
- Supervised 20 to 30 greeters, waitstaff, and bar staff daily, focusing on detail to anticipate and exceed guest expectations
- Contributed to daily pre-shift meetings to discuss concerns and communicate company changes
- Worked with a team of managers, chefs, and executives to deliver the firm’s vision while operating within budgetary constraints to offer guests a consistent, quality experience
Education
Bachelor of Science - Business, Management, and Economics
State University of New York
Saratoga Springs, NY01.2024
Skills
- Collaborative Leadership
- Guidance in Motivation Strategies
- Empathy in Communication
- Operational Strategy Development
- Team Engagement Initiatives
- Skilled in Conflict Mediation
- Outstanding Client Support
- Operational Streamlining
- Collaborative Team Engagement
- Strong Verbal and Written Communication
- Polished Professional Appearance
- Engaging Communication Style
- Dependable and Ethical
Attributes
- Articulate and professional written and oral communicator
- Successful team leader/speaker/motivational coach
- Strong interpersonal skills / high EQ / an ability to communicate vision and organizational goals through strategic management by creating synergy and high employee engagement
- Years of successful leadership/management experience / exceptional eye for detail / an ability to build revenue by continuously improving operational standards while igniting employee purpose.
- Responsible time management/successful conflict resolution/patient, relatable demeanor
- Demonstrate good moral judgment with subordinates and clients to solve problems appropriately.
Timeline
Sabbatical
Returning Student
01.2022 - 12.2024
General Manager / Operations Manager / Manager
The Harrison / Luigi's Restaurant and Bar
03.2012 - 01.2021
Supervisor/Service Manager/server/bartender
Hillstone Restaurant Group
03.2006 - 01.2012
Bachelor of Science - Business, Management, and Economics
State University of New York
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