Joe Roberts
Richland,WA
Summary
Accomplished Facility Manager at Amazon, adept in leadership and cost-reduction, significantly enhanced operational efficiency and safety compliance. Skilled in fostering collaborative environments and executing strategic planning, I have a proven track record of reducing costs and improving service quality, underpinned by expert planning and scheduling abilities.
Overview
21
21
years of professional experience
Work History
Facility Manager
Amazon
Umatilla, OR
03.2022 - Current
- Supervised staff of 14 in day-to-day activities.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
- Reduced operational costs through effective resource management and strategic planning.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Conducted regular facility inspections to maintain compliance with industry standards and regulations.
- Established effective communication channels between departments, fostering a collaborative work environment.
- Streamlined inventory management, resulting in reduced waste and improved procurement processes.
- Worked collaboratively with other department heads to align operational goals across the organization.
- Implemented preventive maintenance schedules to minimize downtime and extend the life of equipment.
- Managed cross-functional teams to complete projects on time and within budget constraints.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational costs through effective resource management and strategic planning.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Branch Manager
PEP
Vista, CA
08.2012 - 03.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Branch Manager
PWP
Riverside, CA
05.2003 - 07.2012
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Education
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ02.2009
Skills
- Leadership and supervision
- Planning and scheduling
- Cost-reduction methods
- Building Maintenance
- Performance Evaluations
Timeline
Facility Manager
Amazon
03.2022 - Current
Branch Manager
PEP
08.2012 - 03.2022
Branch Manager
PWP
05.2003 - 07.2012
Associate of Arts - Business Management
University of Phoenix