Joe Roberts
Richland,WA
Summary
Accomplished Facility Manager at Amazon, adept in leadership and cost-reduction, significantly enhanced operational efficiency and safety compliance. Skilled in fostering collaborative environments and executing strategic planning, I have a proven track record of reducing costs and improving service quality, underpinned by expert planning and scheduling abilities.
Overview
21
21
years of professional experience
Work History
Facility Manager
Amazon
03.2022 - Current
- Supervised staff of 14 in day-to-day activities.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
- Reduced operational costs through effective resource management and strategic planning.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Conducted regular facility inspections to maintain compliance with industry standards and regulations.
- Established effective communication channels between departments, fostering a collaborative work environment.
- Streamlined inventory management, resulting in reduced waste and improved procurement processes.
- Worked collaboratively with other department heads to align operational goals across the organization.
- Implemented preventive maintenance schedules to minimize downtime and extend the life of equipment.
- Managed cross-functional teams to complete projects on time and within budget constraints.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational costs through effective resource management and strategic planning.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Branch Manager
PEP
08.2012 - 03.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Branch Manager
PWP
05.2003 - 07.2012
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Education
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ02.2009
Skills
- Leadership and supervision
- Planning and scheduling
- Cost-reduction methods
- Building Maintenance
- Performance Evaluations
Timeline
Facility Manager
Amazon
03.2022 - Current
Branch Manager
PEP
08.2012 - 03.2022
Branch Manager
PWP
05.2003 - 07.2012
Associate of Arts - Business Management
University of Phoenix