Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Roberts

Richland,WA

Summary

Accomplished Facility Manager at Amazon, adept in leadership and cost-reduction, significantly enhanced operational efficiency and safety compliance. Skilled in fostering collaborative environments and executing strategic planning, I have a proven track record of reducing costs and improving service quality, underpinned by expert planning and scheduling abilities.

Overview

21
21
years of professional experience

Work History

Facility Manager

Amazon
03.2022 - Current
  • Supervised staff of 14 in day-to-day activities.
  • Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
  • Reduced operational costs through effective resource management and strategic planning.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Conducted regular facility inspections to maintain compliance with industry standards and regulations.
  • Established effective communication channels between departments, fostering a collaborative work environment.
  • Streamlined inventory management, resulting in reduced waste and improved procurement processes.
  • Worked collaboratively with other department heads to align operational goals across the organization.
  • Implemented preventive maintenance schedules to minimize downtime and extend the life of equipment.
  • Managed cross-functional teams to complete projects on time and within budget constraints.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced operational costs through effective resource management and strategic planning.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.

Branch Manager

PEP
08.2012 - 03.2022
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Branch Manager

PWP
05.2003 - 07.2012
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.

Education

Associate of Arts - Business Management

University of Phoenix
Tempe, AZ
02.2009

Skills

  • Leadership and supervision
  • Planning and scheduling
  • Cost-reduction methods
  • Building Maintenance
  • Performance Evaluations

Timeline

Facility Manager

Amazon
03.2022 - Current

Branch Manager

PEP
08.2012 - 03.2022

Branch Manager

PWP
05.2003 - 07.2012

Associate of Arts - Business Management

University of Phoenix
Joe Roberts