Joseph Roberts

Assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles

• Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
• Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
• Pulled orders quickly to maintain demanding productivity goals.

Proven Lead Sales Associate at Bull & Boar BBQ Supply, adept in POS system operation and exceptional customer service. Spearheaded efforts to enhance store presentation and streamline sales transactions, significantly improving customer satisfaction. Excelled in cash handling accuracy and relationship building, ensuring a loyal customer base and efficient store operation.

I left my position at Cash America Pawn to care for an elderly parent. This is the reason for the extended gap in my employment history. The free time I had, I volunteered in the community.

Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Other related duties, as assigned.