Joseph Robey
Philadelphia,Pennsylvania
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
11
11
years of professional experience
Work History
Supervisor
United Parcel Services, UPS
10.2022 - Current
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
Branch Sales Representative
Police and Fire Federal Credit Union
04.2018 - 10.2022
- Assisted branch manager in formulating promotional campaigns for improved brand awareness and increased sales opportunities.
- Provided exceptional customer service, addressing inquiries thoroughly while maintaining a professional demeanor at all times.
- Expanded customer base through proactive prospecting and effective networking strategies.
- Enhanced overall customer satisfaction levels by resolving issues promptly and professionally.
- Exceeded quarterly sales targets consistently through strategic planning and diligent followups.
- Proven ability to learn quickly and adapt to new situations.
Verizon Expert
Best Buy
09.2013 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Psychology With An Enhances in Coaching And Sports
Grand Canyon University
Phoenix, AZ05.2023
No Degree - Performing Arts: Concentration Directing
East Stroudsburg University of Pennsylvania
East Stroudsburg, PASkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Friendly, Positive Attitude
- Multitasking Abilities
- Computer Skills
- Decision-Making
Timeline
Supervisor
United Parcel Services, UPS
10.2022 - Current
Branch Sales Representative
Police and Fire Federal Credit Union
04.2018 - 10.2022
Verizon Expert
Best Buy
09.2013 - 12.2018
Bachelor of Science - Psychology With An Enhances in Coaching And Sports
Grand Canyon University
No Degree - Performing Arts: Concentration Directing
East Stroudsburg University of Pennsylvania