Reliable professional experienced in managing operations in hospitality and electrical fields. Demonstrated skills in problem-solving, team leadership, and technical troubleshooting, contributing to improved compliance and operational efficiency.
Overview
10
10
years of professional experience
Work History
Night Auditor
Sleep Inn Suites
Houston
10.2024 - Current
Processed nightly financial reports for accurate revenue tracking.
Managed guest check-ins and check-outs with attention to detail.
Resolved guest inquiries and concerns promptly and professionally.
Coordinated with housekeeping to ensure room readiness for guests.
Monitored security systems to maintain a safe environment for guests.
Assisted in maintaining inventory of supplies and equipment efficiently.
Ensured compliance with hotel policies and procedures during shifts.
Electrical Technician
Victory Lighting & Electrical Services
Houston
08.2017 - 06.2024
Installed electrical systems and components according to specifications.
Conducted routine maintenance on electrical equipment and machinery.
Diagnosed electrical issues using testing instruments and tools.
Collaborated with team members to troubleshoot system malfunctions.
Followed blueprints and schematics to complete wiring projects efficiently.
Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
Installed new electrical wiring and equipment in accordance with local codes and regulations.
Performed routine maintenance on electrical systems such as motors, transformers, and generators.
Worked closely with other technicians to complete projects efficiently.
Team Leader
Jack in the Box
Houston
03.2016 - 07.2017
Supervised team members during peak service hours to ensure efficient operations.
Trained new employees on food safety and customer service protocols.
Monitored inventory levels and placed orders for supplies as needed.
Assisted in resolving customer complaints to enhance satisfaction and loyalty.
Maintained a positive work environment that promoted collaboration between team members.
Offered training and support to keep team members motivated and working toward objectives.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.