Joseph Robledo
Simi Valley,CA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Wal-Mart Neighborhood Market, leveraging strong mechanical aptitude and a courteous demeanor. Expert in workplace safety and inventory management, with a 0% incident rate in forklift operations. Fluent in Spanish and English, adept at fostering team collaboration and driving significant improvements in maintenance and stock handling processes.
Overview
30
30
years of professional experience
Work History
Produce Stocker
Wal-Mart Neighborhood Market
06.2013 - 04.2024
- Minimized shrinkage through diligent monitoring of expiration dates and timely removal of spoiled products from shelves.
- Maintained safety standards by cleaning spills promptly and disposing of damaged goods properly.
- Promoted customer satisfaction with accurate product labeling and pricing.
- Increased efficiency by organizing storage spaces for easy access to incoming shipments.
- Enhanced customer loyalty by addressing concerns promptly and professionally, offering solutions that met their needs while adhering to company guidelines.
- Supported team members in completing tasks, fostering a collaborative work environment.
- Assisted customers in locating items, providing knowledgeable recommendations for healthy meal options.
- Improved customer experience with friendly interactions while restocking shelves or assisting with questions.
- Enhanced store appearance by maintaining a clean and well-stocked produce area.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintenance Supervisor
Follmer Development
09.1999 - 02.2013
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Conducted root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Maintenance Supervisor
Baywood Apartments
01.1996 - 09.1999
- Maintained up-to-date and accurate repair logs.
- Scheduled preventive maintenance for appliances, smoke detectors and filter changes.
- Recorded HVAC maintenance and repair history in job logs.
- Ordered supplies, tools, and equipment.
- Soldered and brazed damaged equipment.
- Installed and removed HVAC systems, including pulling wire, device termination and mounting back boxes.
- Worked, maintained and repaired equipment and facilities.
- Installed, altered and repaired sheet metal products and equipment, including ducts and hoods for HVAC systems.
- Operated hand tools and power tools such as a variety of different saws, drills, sanders, and torches.
- Lifted and moved items weighing over 50 pounds.
- Completed basic plumbing, electrical and carpentry duties.
- Operated compressors, striping machines, sandblasters and spray equipment.
- Inspected pipes and piping systems to assess their quality and condition.
- Installed and replaced water heaters, drain pipes and water supply lines.
- Maintained tools and equipment to keep them in excellent working condition.
- Followed relevant codes, regulations and safety techniques.
- Performed emergency on-call work hours during the evening, weekends, and some holidays.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Cleaned drains and plumbing fixtures.
- Installed and repaired roofs, flashings and surfaces.
- Mixed mortar, plaster and grout according to standard formulas.
Forklift Operator, Truck Driver/Parts Distributor
Cerwin Vega
11.1993 - 12.1995
- Forklift Operator, Certified in Forklift Operations.
- Evaluated operational records and made scheduling adjustments to maximize efficiency. Loaded products weighing up to 75-100 pounds onto trailers for delivery.
- Completed 4-hour OSHA training in Hazardous Communication and Awareness.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with 0% incident rate.
- Inspected product load for accuracy and safely transported it around the warehouse.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Worked at a rapid pace to meet tight deadlines.
- Prevented store losses using awareness, attention to detail and integrity.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Retained valid proof of insurance and registration in vehicle at all times.
- Submitted reports on the condition of the truck at the end of each trip.
- Delivered customer orders to homes and places of business within established time frames.
- Interacted with customers and vendors in a friendly and timely manner.
- Checked load accuracy and stability before each trip.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
- Recorded expenses and maintained receipts.
Education
High School Diploma -
Guadalupe Victoria
Leon Guanajuato, MexicoSkills
- Workplace Safety
- Cleanliness Maintenance
- Pallet Jack and Hand Truck Operation
- Stock Rotation
- Skilled Forklift Operator
- Courteous and Polite Demeanor
- Dependable and Reliable
- Cargo Handling
- Strong Mechanical Aptitude
- Welding
- Mechanically-Inclined
- Construction
- OSHA Regulations
- HVAC Systems
- Dry Wall Repair
- Dexterous with Hand Tools
- Fluent in Spanish and English
- Certified Forklift Operator
- Initiative to work Independently
- Strategic Thinker
- Blueprint Fluency
- Good at Following Instructions
- Consistent Work History
- Air and Water piping Systems
- Time Management
- Organized
- Troubleshooting
- Valid CA Driver License
- Strong Work Ethic
- Manual Labor Skills
- Inventory Management
- Scheduling
- Safe Driver
- Shipping and Receiving
- Defensive Driver
- Great Attitude
- Lifting up to 50 lbs
- Clean DMV Record
Accomplishments
- Certificate of Hazardous Communication and Awareness established by OSHA
- Certificate of Forklift Operations by Follmer Development
Maintenance Supervisor duties required me to repair a broad range of different machines.
Certificate of Citizenship
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Produce Stocker
Wal-Mart Neighborhood Market
06.2013 - 04.2024
Maintenance Supervisor
Follmer Development
09.1999 - 02.2013
Maintenance Supervisor
Baywood Apartments
01.1996 - 09.1999
Forklift Operator, Truck Driver/Parts Distributor
Cerwin Vega
11.1993 - 12.1995
High School Diploma -
Guadalupe Victoria