Joseph Roche
Lynnwood,Washington
Summary
Dynamic leader and communicator with a proven track record at TGA Premier Sports, where I designed engaging sports programs, boosting children's skills and passion for tennis and golf. Excelled in team leadership at Ben and Jerry's, enhancing customer service and operational efficiency. Skilled in relationship building and effective communication, I consistently achieve and surpass goals.
Overview
3
3
years of professional experience
Work History
Coach
TGA Premier Sports
Issaquah, WA
06.2024 - Current
- Designed and implemented engaging tennis and golf programs for children aged 5-12, fostering skill development and a love for sports.
- Instructed campers in fundamental techniques, rules, and strategies for both tennis and golf, adapting lessons to accommodate varying skill levels.
- Communicated regularly with parents regarding camper progress and any concerns, fostering strong relationships within the camp community.
Shift Leader
Ben And Jerrys Ice Creams
Issaquah
06.2021 - 08.2024
- Provided exceptional customer service by greeting guests, taking orders, and answering questions about menu items and flavors.
- Collaborated with team members to manage high-volume periods, ensuring a positive customer experience
- Participated in training new staff members on proper scooping techniques, product knowledge, and customer service best practices.
-Assisted in inventory management by restocking supplies and reporting low stock levels to management.
Education
Business Marketing
Washington State University
Pullman, WA05.2027
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
Leadership Roles
I was the secretary of the Delta Tau Delta fraternity at Washington State University from October 2023 to October 2024 and I now hold the Vice President position until next year, October 2025.
Timeline
Coach
TGA Premier Sports
06.2024 - Current
Shift Leader
Ben And Jerrys Ice Creams
06.2021 - 08.2024
Business Marketing
Washington State University
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