Joseph Rodrigues
Overview
1
1
Certification
31
31
years of professional experience
Work History
Owner/Operator
Rodco Plumbing
Broken Arrow
02.1984 - 09.2014
- Managed daily operations of plumbing services for residential and commercial clients.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw scheduling and dispatching of plumbing technicians for efficient service delivery.
- Trained and mentored staff on plumbing best practices and safety protocols.
- Implemented customer service strategies to enhance client satisfaction and retention.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Coordinated procurement of materials and tools necessary for plumbing projects.
- Conducted site evaluations to assess project requirements and resource needs.
- Maintained compliance with local plumbing regulations and industry standards.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Education
Daniel Webster
Tulsa, OKSkills
- Plumbing regulations
- Project management
- Customer service
- Team building
Certification
- State of Oklahoma plumbing contractor and gas fitter since 1983
Timeline
Owner/Operator
Rodco Plumbing
02.1984 - 09.2014
Daniel Webster