Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Rodriguez

Neenah

Summary

Ambitious Account Managing Professional polished in maintaining and utilizing exceptional product knowledge and sales skills to influence targeted industry professionals. Executes brand strategy to drive consistent sales demonstrated over 20 years of experience. Proven history of establishing and maintaining exceptional communication with coworkers and clients.

Oriented Sales Account Manager that engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

16
16
years of professional experience

Work History

Outside/Inside Sales Account Mgr

Werner Electric Supply
06.2015 - Current
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Met existing customers to review current services and expand sales opportunities.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Negotiated prices, terms of sales and service agreements.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Recorded accurate and efficient records in customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Quoted prices, credit terms and other bid specifications.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Developed, maintained and utilized diverse client base.
  • Set and achieved company defined sales goals.
  • Developed and implemented sales strategies to increase profits.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Outside Sales Representative/Account Mgr

City Electric Supply
01.2012 - 03.2015
  • My duties and responsibilities as an Outside Sale Representative/Account Mgr are to pursue, grow and maintain a customer base
  • As an Outside Sales Rep I schedule appointment visits, cold call visits, cold calls by phone, outbound calls & inbound calls on all new and existing customers
  • Collect and analyze all data from the customer on, customers’ business needs, functions and expectations
  • Present benefits and advantages to the customer on services provided
  • Introduce quality product materials, based off of customers material needs
  • Implement pricing structures that are both beneficial to the company and customers
  • Build stronger relationships by staying committed to providing outstanding service, meeting customer needs and deadlines, being reliable and dependable
  • Examine customer profiles and strategically plan on history of materials purchased and not purchased to increase growth in sales and margins
  • Improve growth on customer base, margins and numbers
  • Provide detailed reports to upper management on the status and results of the customer base weekly
  • Monitor and call upon customers on invoices past due to receive payment when necessary
  • Build relationships with vendors, and build on product knowledge
  • Provide customers and vendors assistance to achieve objectives.

Sales Consultant

Tri-Ed
01.2009 - 12.2011
  • My duties as a sale consultant are to grow a larger customer base, bring awareness to new and existing customers to what our company offers
  • Communicate thoroughly with customers on their company needs
  • Build stronger relationships by being completely committed and dedicated to meeting customer expectations for present and future sales benefits
  • Drive company incentives to the customers to motivate advantages for their benefits
  • Provide the right level of inventory needed, outstanding service, pricing, project leads, training and networking partners
  • Use all abilities and experience to receive sales orders and build profit margins so our company will succeed in growth & stability.

Education

East Aurora High School
Aurora, Illinois

Skills

  • Computer Skills
  • Excel, Word, Outlook, P21, Rubicon, Adonis, WPCRM, TDF and Solar
  • Key Relationships
  • Outbound Calls
  • Persuasive Negotiations
  • Service Quality
  • Product Demonstrations and Presentations
  • Inside and Outside Sales
  • Customer Consultations
  • Price Quoting
  • Business Development and Planning
  • Customer Service and Assistance
  • Product Demonstration
  • Pricing Structures
  • Site Visits
  • Product and Service Sales
  • Customer Order Management
  • Sales Strategies Implementation

Timeline

Outside/Inside Sales Account Mgr

Werner Electric Supply
06.2015 - Current

Outside Sales Representative/Account Mgr

City Electric Supply
01.2012 - 03.2015

Sales Consultant

Tri-Ed
01.2009 - 12.2011

East Aurora High School

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Joseph Rodriguez