Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Generic

Joseph Rodriguez

Houston

Summary

To obtain a Regional Manager, Branch Manager or Supervisor position within the physical security industry that allows me to perform and build a company based on prior success.


I am an Experienced Branch Manager as well as Operations Manger, with leadership skills and proven ability to lead and grow portfolio Authorized to work in the US for any employer, client satisfaction was top priority.


Experienced regional security management, showcasing effective security protocols and team leadership. Utilizes strategic planning to enhance security measures across multiple locations. Track record includes, emergency response, and maintaining high safety standards.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Regional Security Manager

Smith Protective Services
06.2017 - 06.2025
  • Was responsible for the day-to-day operations in all aspects in the Houston area branch which included, Galveston, Navasota, etc... currently was operating 5,000+ HPW. Client retention and quality service with proven results and quality driven oriented.
  • Developed customized training programs, improving overall staff competence in security operations.
  • Negotiated contracts with third-party vendors, ensuring cost-effective support services without compromising quality or safety levels.
  • Managed budgets effectively, allocating resources to the areas with the highest potential impact on regional security.
  • Maintained a high level of confidentiality when handling sensitive information related to organizational assets, employees, or clients.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
  • Clientele included, chemical plants, industrial locations, a gas related facility, class "A" multi-family facilities.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Managed security policies and procedures to promote safety and security of personnel and assets.

Lead Maintenance Person

Up To Spec
05.2015 - 06.2017
  • Repair, Replace, and or Recommend any maintenance issues daily, experienced in hand tools, small machinery, carpentry, plumbing, flooring, excellent track record, dependable and reliable.
  • Streamlined work order processes, resulting in increased productivity and reduced backlog of maintenance tasks.
  • Evaluated the performance of maintenance equipment and tools, recommending upgrades or replacements when necessary to maintain optimal functionality.
  • Provided hands-on assistance during emergency situations, demonstrating strong problem-solving skills under pressure while minimizing damage to property or equipment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Branch Manger

United Protective Services
04.2007 - 04.2015
  • Responsible for overall branch operations to ensure all officers were in compliance of all state and contract policies and procedures. Operating over 12,000 HPW with 325+ officers within the Houston area. Ensured timely payroll, invoicing to the proper clientele for all hours worked by security officers and staff.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.

Branch Manager

Initial Security
06.1999 - 03.2007
  • Responsible for overall branch operations to ensure all officers were in compliance of all state and contract policies and procedures. Was responsible for over 12,000 HPW with 350 officers within the South Texas area. Ensured timely payroll, invoicing to the proper clientele for all worked hours, customer service was a high priority.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Was promoted to Branch Manager to Corpus Christi, Tx. where several clientele were chemical plant operations that included, Valero, Celanese in Bishop, TX. just name a few.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation. packages.
  • Consulted customers to boost product sales and services.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

Education

GED -

San Jacinto College
Pasadena, TX

Skills

  • CCTV monitoring
  • Security policies
  • Physical security
  • Background checks
  • Incident response
  • Security operations
  • Security training
  • Daily incident reporting
  • General security
  • Safety and security regulations
  • Operations management
  • Site visits
  • Security officer development

Certification

  • CPR April 2025 to Present
  • Driver's License

Timeline

Regional Security Manager

Smith Protective Services
06.2017 - 06.2025

Lead Maintenance Person

Up To Spec
05.2015 - 06.2017

Branch Manger

United Protective Services
04.2007 - 04.2015

Branch Manager

Initial Security
06.1999 - 03.2007

GED -

San Jacinto College

Additional Information

  • Texas Licensed Qualified Branch Manager Security Industry
  • Computer Proficient
  • Customer Service Professional
  • TWIC Card

Similar Profiles

CREATE PROFILE