JOSEPH RODRIGUEZ
Eligibility Specialist-Sergeant-At-Arms /Local 1549
Bronx,NY
Summary
Dynamic professional with new experience as Sergeant-at-Arms at Local 1549 - DC37, excelling in overseeing security operations and orchestrating safety orders in union functions. Demonstrates proficiency in helping our constituents members engagement and enforcing policies with protocol procedures precision. Well-Motive in conflict resolution and ensuring secure environments during high-stakes events. Demonstrates strong analytical, communication, and interpersonal teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Sergeant-at-Arms
Local 1549 - DC37
New York
11.2024 - Current
- Maintained order during meetings and events for the union.
- Assisted in setting up venues for union gatherings and activities.
- Provided support to leadership during internal and external events.
- Collaborated with fellow officers to enhance member engagement initiatives.
- Participated in meetings with senior management and stakeholders discussing current issues affecting safety and security operations.
- Responded quickly to any disturbances or problems that arose during an event by taking appropriate action according to established policies and procedures.
- Conducted pre-event checks of facilities to ensure they are safe and secure before opening the doors for public access.
- Maintained effective working relationships with law enforcement agencies, government officials, and other organizations to ensure compliance with applicable laws and regulations.
- Reviewed existing policies and procedures related to safety and security operations regularly, making recommendations for improvement when necessary.
- Inspected equipment regularly to ensure proper functioning at all times.
- Documented incidents and reported issues to union leadership promptly.
- Communicated policies and procedures to members regarding conduct expectations.
- Enforced rules and regulations to ensure compliance among members.
Eligibility Specialist II
Office of Constituents/Dept. of Social Services
Queens
06.2023 - Current
- Evaluated client eligibility for social services programs and benefits.
- Reviewed documentation to verify compliance with program requirements.
- Assisted clients in understanding eligibility criteria and application procedures.
- Provided training and support to new staff on eligibility procedures.
- Resolved client inquiries and concerns regarding eligibility determinations.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Explained reasons behind application denials and recommended further action.
- Attended regular training sessions to stay up-to-date on new rules and regulations.
- Communicated regularly with clients regarding their application status or changes in policies or procedures that may affect them.
- Verified the applicant's identity and other relevant documents, such as birth certificates or Social Security cards.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Guided how to apply for benefits, and answered questions related to the process.
- Informed applicants of other agencies providing useful or related assistance.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Proofread documents carefully to check the accuracy and completeness of all paperwork.
- Maintained positive working relationships with fellow staff and management.
- I conversed with people from different cultures daily, providing a high level of respect and patience with each interaction.
- Collaborated with team members to improve service delivery processes.
National CCTV Technician
Ohz Guarding Services, Inc.
New York
11.2022 - 12.2022
- Traveled State to State Nationally assisting Lead Technician in surveying new sites and installations.
- Established new structured cabling CAT5e runs and installation of Hikvision CCTV Cameras, NVR, Network Switches, and PA Systems.
Security Technician
Wachter, Inc.
Lenexa
06.2018 - 07.2021
- Sustain a good interpersonal work ethic with all Team management and customers, effectively.
- Maintain strong accountability in meeting all project manager contractual projects in a timely manner, as well as uphold company policy and procedures.
- Attain a well-independent, self-motivation environment undertaking projects for installation, troubleshooting network, and maintenance of various physical security equipment: CCTV analog/IP cameras, DVRs, Allied Telesis IP switch, and integrated burglar alarm systems.
- Implement an intermediate foundation on BISCI/NEC standards requirements, and practices methods on ICT cabling installation; as well as proficient in reading network layout floor plans.
- Obtain a good company driving record, upkeep a clean vehicle environment, and retain a well-organized supply of client’s equipment and company tools.
Low Voltage Installer
Connex Communication Inc.
Brooklyn
11.2016 - 05.2018
- Establish entry-level experience in assisting lead technician with pre-assigned project jobs by surveying the site to meet customer expectations regarding specification network cabling installation.
- Implement Removal and new installation of CAT5e, CAT6, 18-2 thru 18-6 structuralizing backbone network cabling systems for voice, data, security, intercom, and access control components.
- Utilize hands and power tools for retrofitting installation for cabinets, pathway systems (cable tray), racks, and related telecommunications infrastructure materials.
- Maintain an operational company vehicle with high measures of company policies and procedures.
Low Voltage Installer
Telebroad Inc.
Brooklyn
07.2015 - 10.2016
- Establish entry-level experience in assisting lead technician with pre-assigned project job by surveying the site to meet customer expectations regarding specification network cabling installation.
- Implement Removal and new installation of CAT5e, CAT6, 18-2 thru 18-6 structuralizing backbone network cabling systems for voice, data, security, intercom, and access control components.
- Utilize hands and power tools for retrofitting installation for cabinets, pathway systems (cable tray), racks, and related telecommunications infrastructure materials.
- Maintain an operational company vehicle with high measures of company policies and procedures.
Sales & Services Route Manager
Ecolab Inc./Pureforce
Las Vegas
03.2009 - 10.2012
- Maintain an excellent driving record in four state-wide coverage: UT, NV, AZ, and CA for over 160 clientele accounts; with an effective time-management schedule in meeting routine service visits with the use of Ecolab technology tools.
- Proficient communication in meeting customer’s demands and needs.
- Preserve a multiskilled operation in micromanaging all Ecolab commercial ware washing, sanitizer dispensing equipment, and laundries chemical dispenser pump systems.
- Manage inventory accessories equipment, plumbing parts, and chemical products in a quality control costs.
- Implement 24/7 emergency calls in quality time management with customers satisfaction.
Shop Steward
Local 372 - DC 37
BRONX
06.1990 - 09.1994
- Represented workers' interests in meetings with management and union officials.
- Facilitated communication between members and leadership for issue resolution.
- Educated members on rights, benefits, and union policies during workshops.
- Ensured compliance with safety standards established by the union.
- Provided guidance and advice to members on the interpretation of labor contracts.
- Resolved conflicts between management and employees amicably.
- Identified and addressed workplace issues on time.
- Resolved customer complaints with professionalism, preserving the shop's reputation.
- Advised employees on their rights under applicable laws and regulations.
Education
GED -
La Guardia Community College (cuny)
Queens, NY07.2017
BICSI-Level one installer certification - Two-Years International Certification, OSHA 10 Certification
NYCC of Technology (cuny)
New York, NY02.2015
Technical Certification - Certification in Electronic Technician/Computer Repair & Equipment Operations
Community Associates Technical School
Brooklyn, NY04.1995
Business Certification - Certification in Computer Programming/Business Data Processing Operations
UNITED BUSINESS INSTITUTE School
The Bronx, NY07.1985
Skills
- Member engagement
- Conflict resolution
- Effective communication
- Team collaboration
- Policy enforcement
- Patience and empathy
- Assertiveness
- Self-defense techniques
- First aid and CPR
- Biased-Free Attitude
- Reliability
- Adaptability and flexibility
- Interpersonal skills
- Rule enforcement
- Active listening
- Multitasking ability
- Customer relationship management
- Quality control
- Troubleshooting and diagnosis
- Time management
- Repair techniques
- Service reports
- Maintenance and repair
- Work order prioritization
- Inventory management
- Safety procedures adherence
- Work with minimal supervision
References
- Telebroad Inc., 452 Broadway Avenue, Brooklyn, NY, 11211, Mayer Rosenbaum, COO, (212) 444-9911, info@telebroad.com
- Connex Communications, Inc., 5014 16th Avenue, Brooklyn, NY, 11204, Asher Goldman, President, (718) 851-6262, unavailable
Affiliations
- Martial Arts/Self-Defense Technician - Purple Level 4yrs Experienced
- Guardian Angels - Community Patrol Services - 4yrs Experienced
- 52nd PCT Auxiliary Police Officers - Bronx Precinct - 2yrs Experienced
- Community Local Post 579 - Volunteer Ambulance Service - 1yrs Experienced
Certification
- NYS-Driver License - #795-383-043 - Expires:10/2029
- SEC-CURITY Safety Center- DOT Flagger Certified - Expires: 4/4/2026
- SITE SAFETY Certified - Expires: 4/17/2028
- OSHA-30hrs Construction Safety and Health #14-602198296 -Expires: 3/30/2028
References
References available upon request.
Timeline
Sergeant-at-Arms
Local 1549 - DC37
11.2024 - Current
Eligibility Specialist II
Office of Constituents/Dept. of Social Services
06.2023 - Current
National CCTV Technician
Ohz Guarding Services, Inc.
11.2022 - 12.2022
Security Technician
Wachter, Inc.
06.2018 - 07.2021
Low Voltage Installer
Connex Communication Inc.
11.2016 - 05.2018
Low Voltage Installer
Telebroad Inc.
07.2015 - 10.2016
Sales & Services Route Manager
Ecolab Inc./Pureforce
03.2009 - 10.2012
Shop Steward
Local 372 - DC 37
06.1990 - 09.1994
GED -
La Guardia Community College (cuny)
BICSI-Level one installer certification - Two-Years International Certification, OSHA 10 Certification
NYCC of Technology (cuny)
Technical Certification - Certification in Electronic Technician/Computer Repair & Equipment Operations
Community Associates Technical School
Business Certification - Certification in Computer Programming/Business Data Processing Operations
UNITED BUSINESS INSTITUTE School