Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Joseph Roeder

Summary

I am a full-time college student pursuing a degree in Information Technology with a concentration in cyber security. I am excited to further my knowledge and experience in the field of information technology in a professional work environment.

Overview

3
3
years of professional experience

Work History

Cart Attendant

Golden Eagle Country Club
04.2023 - Current
  • Assist members with all aspects of starting and ending a round of golf including cart prep along with the loading and unloading of equipment.
  • Maintain cleanliness and organization of the club golf carts and storage area.
  • Monitor and manage resource levels for the cart barn and driving range.

Team Leader

Island Fin Poke Company
03.2023 - Current
  • Trained and mentored team members to enhance service efficiency and customer satisfaction.
  • Knowledgeable in our full menu offerings allowing customization of any and all customer dietary needs
  • Entrusted to perform business opening and closing shifts with no oversite.

Information Technology Intern

Florida Education Association
08.2023 - 08.2024
  • Developed and maintained IT documentation for system processes and technical resources.
  • Assisted in troubleshooting hardware and software issues, enhancing user experience.
  • Collaborated with cross-functional teams to implement software updates and improvements.
  • Conducted system testing and validation to ensure operational efficiency.
  • Imaged Dell laptops with Windows 11 Pro
  • Assisted with asset management including deploying and wiping laptop hardware before returning to Dell

Team Member

Chick-fil-A
03.2022 - 03.2023
  • Assisted team in daily operations to ensure smooth workflow and productivity
  • Supported colleagues by providing timely assistance during peak hours
  • Engaged with customers to deliver exceptional service and enhance satisfaction
  • Collaborated with team members on tasks to meet operational goals

Education

High School Diploma -

Lawton Chiles High School
Tallahassee, FL
05-2024

Skills

  • HTML / Web Design proficiency
  • Certified in Microsoft Office 365
  • Hands on support of desktops, laptops and
    server hardware
  • Knowledgeable in Windows 10/11 operating systems

Timeline

Information Technology Intern

Florida Education Association
08.2023 - 08.2024

Cart Attendant

Golden Eagle Country Club
04.2023 - Current

Team Leader

Island Fin Poke Company
03.2023 - Current

Team Member

Chick-fil-A
03.2022 - 03.2023

High School Diploma -

Lawton Chiles High School