Driven professional with a proven track record in customer service and cash management, honed across roles at Cook Road Shell and Burger King. Excelled in enhancing store sales through strategic merchandise displays and inventory management. Demonstrated reliability and exceptional work ethic, alongside mentoring staff to improve skills and efficiency. Skilled in customer relations and time management.
Hi, I’m
Joseph Romero
Mount Vernon,Washington
Summary
Overview
9
years of professional experience
Work History
Cook Road Shell
Cashier/Inventory Stocker/Maintenance
03.2019 - 10.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Burger King
Cashier/Prep Cook
11.2017 - 06.2018
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Burger King
Assistant Store Manager
06.2012 - 09.2016
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Skagit Valley CollegeMount Vernon, WA
Associate Degree from Nursing
University Overview
Mount Vernon High School1075 E Fulton St, Mount Vernon, WA 98273
General Studies Degree from Basic
06.1990
University Overview
- 3.6 GPA
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Management
- Professionalism and Courtesy
- Order Taking
- Cash Register Operation
- Customer Relations
- Reliability and punctuality
- Cleaning and sanitizing
- Time management skills
Timeline
Cashier/Inventory Stocker/Maintenance
Cook Road Shell
03.2019 - 10.2021
Cashier/Prep Cook
Burger King
11.2017 - 06.2018
Assistant Store Manager
Burger King
06.2012 - 09.2016
Skagit Valley College
Associate Degree from Nursing
Mount Vernon High School
General Studies Degree from Basic
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