Joseph Rosado
Port Saint Lucie,FL
Summary
I have a goal of always improving and becoming a better person and I accomplish that by learning from my coworkers and superior's using their experiences. I am known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills ensuring effective collaboration, communication while pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Lead Store Associate
Curaleaf
05.2024 - Current
- Promoted positive work environment, leading to improved teamwork and overall morale among staff members.
- Conducted regular audits of merchandise stock levels, ordering replenishments as necessary to maintain optimal inventory availability for customers.
- Resolved conflicts among staff members diplomatically, fostering a harmonious workplace atmosphere conducive to productivity.
- Implemented loss prevention techniques to minimize shrinkage and protect company assets.
- Provided support to fellow associates in various departments as needed, promoting cross-functional collaboration within the store team.
Full-time Store Associate
Curaleaf
04.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked with Florida Department of Health closely to make sure all products were being dispensed according to state law.
Sales Associate
City Furniture
06.2021 - 08.2022
- Handled cash transactions efficiently that had maximum purchase values of up to $25,000 while also adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Electronic Specialist
Target
06.2019 - 06.2021
- Achieved customer satisfaction, addressing and resolving all concerns in a timely manner.
- Welcomed customers to store and assessed needs in relation to electronic goods.
- Provided customers with information regarding product benefits and features.
- Received shipment with items ranging from 100-1000 products that had to be processed and put out by end of day.
- Walked customers through buying procedure to complete smooth payment processes.
Education
Bachelor of Science - Criminal Justice
Florida Gulf Coast University
Fort Myers, FL12-2019
Associate of Arts -
Associate of Arts
Port Saint Lucie, FL01-2017
Skills
- Policy enforcement
- Team collaboration
- Effective communication
- Relationship building
- Conflict resolution
- Teamwork and collaboration
- Honest and dependable
- Problem-solving
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Lead Store Associate
Curaleaf
05.2024 - Current
Full-time Store Associate
Curaleaf
04.2023 - Current
Sales Associate
City Furniture
06.2021 - 08.2022
Electronic Specialist
Target
06.2019 - 06.2021
Bachelor of Science - Criminal Justice
Florida Gulf Coast University
Associate of Arts -
Associate of Arts